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          Business Profile

          Online Trading School

          DTI Partners Inc.
          BBB accredited business seal
          BBB Accredited BusinessA+Rated by BBB

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/03/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I purchased on 07-25-23 its a trading service where he gives us a trade every week on Thursday or Friday I got the trade Thursday it was a different type trade then he said we would get and different form the training video trade I studied it the best I could and placed the trade Friday then Saturday it was put on the web site how they took the trade Thursday and exited it Thursday. I lost over $900.00 on a trade I should have been informed was over before I placed it. Everything is unprofessional . There is only about 20% of the hype and promises there that is susposed to be included I have no more confidence in this and it came with a 365 day no questions money back guarantee. I have requested my $1231.00 back twice and I have had no luck the web site is garbage It takes several tries to log in and I don't think I ever logged in the same way twice you will get a log in button then the next page a bigger log in button then a page you don't know your password its a mess please help me I have already lost almost what the thing cost from their negligence. Thanks I hope I did everything right Im getting old LOL

            Business response

            10/27/2023

            This client was refunded on 8/17/23

          • Initial Complaint

            07/31/2023

            Complaint Type:
            Product Issues
            Status:
            Resolved
            The amount was around 1200+I bought the package/product for a year with the promise of a full refund.I asked for a refund the day after I bought it because the system was too complicated for me. I have written and called them five times. No response. I bought this around July 19 or 20th. Please get my money back

            Business response

            10/27/2023

            Refunded the client on 8/1/2023

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          BBB accredited businessA+

          Accredited Since: 5/12/1998

          Years in Business: 29

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          3929 Airport Blvd Ste 2-208

          Mobile, AL 36609-2241

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          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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