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          Business Profile

          Used Car Dealers

          Omega Drive Motors

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/10/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            BBB unable to locate business
            On November 22, 2024 I purchased a vehicle from this dealership I had my bank transferred the money by wire in the amount of $24,000 to Omega Drive motors and the bank information was **************** in ******** *******. The next day I talked to a man named **** ******, who was dealing with me the entire time, and he said that the vehicle would be loaded up and delivered to me the next day I requested copies of the vehicle on the trailer and he did provide the pictures the next day the driver called me and said the car would be delivered at 9 PM. The car never arrived and the next day **** ****** and the driver blocked my telephone for making any contact with them. I informed my local law-enforcement and a deputy called **** ****** and spoke to him on the phone and I could hear the conversation and he told the deputy the car was delivered the night before at 9 oclock, which was a lie. He also provided the deputy with a fake Phone number for the driver which was for someone in ****** and then he hung up on the deputy, I have worked with the ************ and they are telling me that my bank and ********************* is investigating the dealership. The money was sent to a pot ******************** and that account has been frozen and under investigation. No one from Omega Drive motors will respond to my emails and I am unable to call because my number has been blocked.

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          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          6755 E 2nd St

          Muscle Shoals, AL 35661

          (256) 670-3153

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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