Reviews
1 Customer Reviews
Review from Antonio C
1 star11/20/2024
On November 20th 2024 I stopped by More & Robinson, because my tire kept losing air throughout the day. when I get there, it was at 19 psi. The customer service advisor told me that he could get me in to get it looked at around noon tomorrow. I asked him if I could get air to get to where I was going and he said certainly. I’ll let the guys know in the back that you are coming. You can pull up to Bay 3. I pulled to the back and rolled down my passenger window down just in case they needed to direct me somewhere else. I sat and waited from about 5:17 to 6:00 PM. The Workers in the bay looked at me on several occasions and completely ignored me. When 5:57 hit they turned off all the lights and closed the bay doors. By that time I was on the phone with the owner of my company, letting him know what was going on. He called and got a hold of the service advisor and explained the situation. The service advisor told my boss that he would come out and take care of it himself. No one ever came. I siat there till 6:43 PM before I ended up calling my boss and leaving. Luckily, I made it to a gas station that had air. Hopefully my tire is not flat in the morning. I wish I knew the workers name that worked in the bay. Every time I come there, he always has an attitude. That is a bad look for the company.
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