Reviews
4 Customer Reviews
Review from Betty S
1 star06/26/2023
A salesman came to my house and wouldn't listen that I'm 96 years old and had me signing papers for my great great granddaughter a car. I told him I couldn't see and was on oxygen. He kept on pushing the papers at me saying it's OK, it doesn't matter. I was so upset I almost had to go to the emergency room afterwards. The dealership did not care when I complained. (My daughter is filling this out because I can't see). I would like to warn others that they have no scruples and it didn't bother them to sell a $30,000 car to a elderly person. I guess business is so bad they are hitting up the nursing homes.Review from Unknown U
1 star03/02/2023
This company has had my Jeep for a month for service and they can’t tell me anything about my car. When I called and asked about the status of my vehicle, the manager Robert Thomas had a young lady come to the phone and tell me, “I’m JUST going to have to be patient” the lady asked if I would like to speak with him and I obliged. Mr. Thomas stated he understood that I was frustrated, but they are working in my vehicle. Mr. Thomas stated they’ve had vehicles in service for up to 6 months. Please do not take your vehicle here. Anybody that keeps your vehicle for 6 months has yo be incompetent. I depend on my vehicle to get yo and from work along with other places. These people will create a hardship for their customers. The customer service is horrible.Review from Monica H.
1 star07/20/2022
We purchased a vehicle May 5, 2020 from Bayird in Jonesboro. They still cannot produce the title, I have spoken to and messaged Laura at the dealership trying to get this resolved, she has told me it is out of her hands and she can’t help me. She wasn’t happy when we had the vehicle refinanced after we purchased it from them. The dealership never turned the title in to the first finance company. It has been over 2 years trying to get this resolved, this year I cannot renew my tags with the state because of the title problem. (So I am paying for a vehicle to sit in my driveway). I talked to the Manager at dealership last week and he was going to get to the bottom of this with Laura, I still haven’t heard back from him. My current finance company has been dealing with this also trying to help me so I can get tags.Review from Dennis L
1 star06/20/2022
They owe me money and it's been 6 months just get the run around when I call and ask about it . Guess it's about time to hire a lawyer wouldn't do business with them again
Customer Review Rating
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