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Business Profile

Window Installation

Windows USA LLC

Headquarters

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109 Customer Reviews

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  • Review from Gladys T.

    5 stars

    02/12/2025

    I highly recommend windows USA

    Windows USA LLC Response

    02/13/2025

    Thank you so very much for your 5-Star review! We appreciate you taking the time to share your experience with us! Thank you, again!
  • Review from Melissa S.

    5 stars

    02/06/2025

    I am really impressed with the windows themselves. I can already tell a difference with the room temperature and they make the house look great! The staff are all very professional and friendly. They take their business very personal. The referral program an added bonus. I have no complaints.

    Windows USA LLC Response

    02/10/2025

    Thank you so very much for your 5-Star review! We truly appreciate you taking the time to share your experience with us! Thank you, again!
  • Review from Alexander R.

    5 stars

    02/05/2025

    Highly recommend especially the 2 guys who installed my windows.

    Windows USA LLC Response

    02/07/2025

    Thank you so very much for your wonderful review! We appreciate you taking the time to share your experience! Thank you, again!
  • Review from Jeff H.

    5 stars

    01/18/2025

    I had a great installer.

    Windows USA LLC Response

    01/27/2025

    Thank you for your 5-star review! We greatly appreciate you taking the time to leave us a review with your positive experience. Thank you, again!
  • Review from Mark J.

    5 stars

    12/26/2024

    Everything is a 10. I was thrilled with everything they did. They handled their business quickly. There was a mistake with one window, but they replaced and fixed it as soon as possible. They cleaned up after themselves, and everything seems good. It was worth a lot, and I have nothing negative to say at all.

    Windows USA LLC Response

    01/03/2025

    Thank you so very much for your wonderful review! We sincerely appreciate you taking the time to share your experience! Thank you again!
  • Review from Charles W.

    5 stars

    12/13/2024

    I am impressed with the quality of the windows and the special features. The installers were very careful and precise.

    Windows USA LLC Response

    12/17/2024

    Thank you so very much for your 5-Star review! We appreciate you taking the time to share your experience with Windows USA! Thank you, again!
  • Review from DONNIE L.

    5 stars

    12/04/2024

    They were very knowledgeable, quick, and clean. I had no problems. They were courteous. I had had some work done previously to my mother's house, that is why I actually got them. I saw them when they were putting windows in my mother's house about 6 months ago.

    Windows USA LLC Response

    12/11/2024

    Thank you so very much for your wonderful review! We truly appreciate you taking the time to share your experience. Thank you, again!
  • Review from Gene B.

    4 stars

    11/26/2024

    It was a good experience from start to finish .

    Windows USA LLC Response

    11/30/2024

    Thank you for taking the time to leave us a review. We are so happy to hear you had a good experience! We appreciate you and your business! Thank you, again, Windows USA
  • Review from LaShonaka M

    1 star

    11/26/2024

    In August 2024, I was referred by my cousin to Windows USA. A representative contacted me about setting up a presentation for the following week. During the presentation, I was told that I would receive a $100 check for every referral I give, that a sales representative was able to visit. I gave 5 referrals & 2 of them agreed to a sales representative come to their homes & show them the presentation. A sales representative visited them within the next 2 weeks. I never received a check from the company & I have called multiple times but I have been getting the run around. No one will tell me anything. This is very unprofessional.

    Windows USA LLC Response

    11/30/2024

    Thank you for bringing this to our attention. We sincerely apologize for any unsatisfactory experience you have had with Windows USA. We are reviewing your account and addressing your concerns internally. We will be in touch once business resumes. Thank you, Windows USA
  • Review from SERNETTA M.

    5 stars

    11/20/2024

    The service was excellent. I sent in 2 more recommendations and sent pictures to my friends. Im very pleased. I think Windows USA did a great job. The workmen cleaned up and did everything that they said they would. They removed the furniture and took the curtains down as well. I like the gift card referral system. I was very pleased and satisfied; I got good customer service. The men were professional. It was raining, and they continued to work and got it done in one day. It was a blessing. I was very pleased the company stood behind what they said. They have been following up on as they said they would. I got a surprise at the end; they gave me a hurricane cover for the windows. I was elated because it was something we really wanted. I liked how they changed the framing on the inside as well.

    Windows USA LLC Response

    11/25/2024

    Thank you so very much for taking the time to leave us such a wonderful review! We appreciate you! Thank you, again!

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