Information Technology Services
Geek Studio IncHeadquarters
Find BBB Accredited Businesses in Information Technology Services.
Reviews
11 Customer Reviews
Review from Scott F
1 star01/15/2025
****! Called ** and was transferred to Geek Studio. Told me that I had malware on my system and removed my current malware program. Then told me I was infected with malware and a trojan. They installed LogmeIn, Logmein Rescue and Teamviewer. They told me that they were installing network protection and a firewall on my router (they didnt). Total charge was $800. Reported as FraudReview from Tonya Y
5 stars09/18/2024
Excellent first time service. I was hesitant at first but I let them do the work and turns out they were legit.Review from Kimberly H
1 star05/23/2024
My experience is the same as most.. Impersonates HP printer help. Told me I had Malware on my network. Minimum of $340/2yr contract to secure and restore services.Review from Phyllis C
1 star05/13/2024
This is a scam. They somehow hacked into HPs chat session with me then called me. They have harassed me and harassed me using all sorts of curse words. Beyond unprofessional!! Zero stars in my opinion!!Review from Dawn L
1 star05/09/2024
I thought I was calling Hewlett-Packard printer help. They told me right away they were a trusted partner of HP. They said we will get you a new printer and then gained control of my PC told me I had Trojan malware and started running all of this stuff on my computer. Thank goodness I shut it down in the middle of it And finally called Hewlett-Packard and they said they absolutely do not partner with this group. 100% a scam stay away!Review from David H
2 stars08/27/2023
I was hacked while under their services and had to pay the entire fee all over again to get ****** to fix the problems caused by the hacker. I still have deeply felt concerns.Review from Holly M
1 star06/05/2023
Pretended to be up. Told me I had malware on my network and that I had to buy hp **** security. They took control of my computer, purchased it and signed the receipt.Review from Tahita H
1 star04/05/2023
BEWARE!!I had my computer hacked, including all emails with financial information ( bills, banking, etc) within a week of purchasing their protection. If they cant protect themselves from hackers, as they were adamant that it was not them, I truly dont believe that they can protect me. Additionally, they are NOT accredited by the BBB as stated repeatedly. It is also on the Geek Studio webpage. All a lie. I did receive a full refund, but only after many calls and emails and disputing the charge with my credit card company. I like to believe that I am pretty savvy about such things, but I was completely suckered in by these guys. Dont believe anything they tell you. Check it out for yourself.Review from Deb K.
1 star07/14/2022
They scammed me into thinking I had a Trojan virus and put software on my PC that allowed them to access it whenever they wanted. They also wrote there own review of themselves while in my pc.Review from Reble L. T
4 stars04/12/2022
It was great service, you guys are so cool while helping out that person who does not know anything about ******************* Thanks a a lot
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