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          Business Profile

          Electrical Contractors

          State Electrical Contractors Inc

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Electrical Contractors.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On 6.28.24 we paid $322.49 to have a pool light switch replaced. We then went on vacation 3 business days later 7.3.24 to 7.31.24, so we were not home to use the pool light at all during this date range. On 8.6.24, four business days after our return we noticed the pool light was not working. On 8.6.24 we spoke to ****** (owners' wife) who said a technician would call us. On 8.6.24 the technician (*****) called to say he was too busy to call and that he would call later. He did not call back on 8.6.24 as promised. On 8.7.24 we again had to call to request help. ******* confirmed another 10 am appointment on Friday 8.9.24 with technician. We had to cancel another appointment to accept this new appointment time. On 8.9.24 technician did not show up and did not call. At 10:25 am on 8.9.24, we called and left voice mail for *******. ***** then called and said he was too busy at another job and would be there at 11:30 am versus the 10 am appointment. We have to continually initiate contact with this business to get a repair done that was paid in full and still not working. The company has missed scheduled phone calls and repair appointments as they promised. The company has continued to avoid us not assist us in any way in terms of good faith for a repair we paid for. We feel they are using tactics of fraud by not assisting us as a customer to get a repair done that we've paid for.

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          BBB Rating & Accreditation

          C+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 25

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Fountain Hills, AZ 85268-4608

          Visit Website
          (480) 837-9765

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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