Complaints

• Initial Complaint

  07/29/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Terrible experience with getting overcharged for my engine build process, described below - I was going through receipts after my bottom end was rebuilt, and noticed that I was charged 690 USD for a 6 cylinder hone job with a torque plate. Thats 115 USD per cylinder, for a simple hone. On his website, the price is specified as 30 dollars per cylinder. So thats an 85 dollar discrepancy PER CYLINDER. Initially I thought it was a simple calculation error. But then I remembered that ******* told me that he had never worked on my engine before so I deduced he most likely did not have a torque plate for my engine. On a hunch, i calculated the price difference between my hone job (690 USD) and the price listed on his website (30 x 6 = 180) which came out to be 690 - 180 = 510. I looked up the price of a torque plate for my engine online and sure enough, it was extremely close to 510 (around 500 USD).Im even more sure about this, because he had to do a second hone job due to different pistons being used down the line, and this time (most likely because he already bought the torque plate) the price for the hone was just 180 and not 690.I enquired about the price difference, and to give him a chance to own up, I did not say anything about my research and simply asked him about why I was charged so much for a simple hone job. I was given some run around answer about how my hone was very complicated because it took two days and he had to let the block cool down between passes.

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