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Business Profile

Pet Supplies

BarxBuddy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Supplies.

Reviews

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266 Customer Reviews

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  • Review from Ann V

    1 star

    10/28/2024

    If give no stars if possible. Guarantees money back of not satisfied. Paid ***** for this and when I tried to return it they said I'd get ***** plus I'd pay for shipping. Ended up giving me ***** if I kept it. Do not buy this product from the company.
  • Review from John S

    1 star

    06/29/2024

    My very playful dog (2-year old Golden) is very unimpressed with the interactive ball. It simply does not interest her the way a $6 Nerf ball from ******* does.

    BarxBuddy Response

    07/01/2024

    Hello, we are sorry to hear that your pup is not enjoying his new toy as much as you had hoped. We do offer a 30 return period where you can return the item for a refund as long as it is in the original condition.
  • Review from Marianne O

    1 star

    02/02/2024

    I'm disappointed that the replacement grinder tips that I ordered and paid for with the grinder did not come. I have reached out to the company telling them this and have heard nothing back. I'd like to receive what I paid for!
  • Review from JEANNETTE F

    2 stars

    02/02/2024

    My dog LOVES the interactive ball! She is a small dog so she can't pick it up but she chases and barks at the ball, keeps her interested and not sleeping all day. I received last Thursday, charged it up and it worked well for only a couple of days. I have sent 3 requests regarding this with no reply at all. I can't close the ball tightly or it doesn't roll, so I loosen it a little and it works until it unscrews itself and falls into 2 pieces. Maybe this one is defective, would like another but no one cares to reply in any fashion.
  • Review from Zora S

    2 stars

    01/30/2024

    The ball does not roll easily on carpet, and my dog ( Husky lab mix) wants to chew it. Would be better with chewable material on the ball rather than plastic.
  • Review from Joan M F

    5 stars

    01/25/2024

    I am very happy with the Barxbuddy. It has made a huge difference to be able to stop her immediately

    BarxBuddy Response

    01/29/2024

    Hello ****, we are so glad to hear the device has been helpful for you. Thanks for taking the time to write the review!
  • Review from Donna M

    1 star

    01/22/2024

    I think that this item to help my dog stop barking is a piece of garbage and I will put a report in with trust pilot -

    BarxBuddy Response

    01/24/2024

    Hello, We are sorry to hear the device is not working out for you. We cannot emphasize enough; this is a training tool. It is not supposed to be an instant fix, we recommend working with the device and the dog alongside with strong vocal commands and the train, treat and repeat method. We offer a 30 day return period from the date of delivery for you to get the full effect of training with the device.
  • Review from Nunziata K

    4 stars

    01/20/2024

    Unfortunately I have been sent an email to write a review on a product that I havent received yet! Therefore my comments are invalid, due to the fact that I have not received my purchase.

    BarxBuddy Response

    01/24/2024

    Hello,Per tracking we are showing the package was delivered today, via the local post. We hope you enjoy!
  • Review from Tom K

    5 stars

    01/18/2024

    Great exactly what I was hoping for. Helps my dog to stop this endless barking.

    BarxBuddy Response

    01/24/2024

    Hello ***,That is excellent to hear, we are so glad the device is helping. Thanks for taking the time to write this review.
  • Review from Barb H

    5 stars

    01/17/2024

    I have only used it once as it just arrived, but it really got my dog's attention and shut him down. I have big hopes for this device. Thank you.

    BarxBuddy Response

    01/24/2024

    Hello ****, we are so glad the device is helping. Thanks for taking the time to write this review.

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