Reviews
8 Customer Reviews
Review from Dorothy P
3 stars10/14/2024
I have had nothing but issues with this company since I signed the contract, from my sales Rep **** to **** in the corporate office. I have a panel under performing and it has been confirmed its a panel issue. Ive left message after message asking for a return call. Today 10/14 I get **** who assures me he is gonna get it figured out and call me back, almost 5 cst and no return phone call, this is maybe 10 calls total trying to get a resolution and get nothing. They are receiving money from the Illinois shines and this is how people are being treated . Their own website said you will be treated like family, well I must be the black sheep because I cant get them to resolve the issue. I wonder how many other people are having issues with Prolux?????Review from Axel A
5 stars04/28/2024
Great job from this guys. On my 4 properties Great quality job !!!!Review from Dale H
5 stars04/26/2024
They did fantastic Good teamwork. Thanks *********************** his team did greatReview from Ray H
5 stars03/10/2024
We thank you for all your services. All has been very good. We especially appreciate *******. He has been a wonderful help to us,He helped me every phone call I made to him.Review from Susan A
1 star02/05/2024
Before you read my review, know that I have tried emailing and calling ProLux Energy about the issues and cannot reach anyone.I purchase solar in June from ProLux Energy. I never received the app to monitor my panels and thus, when my panels quit working for two months, I was hit with a substantial electric bill. That was within the first six months of ownership.Tax season is upon us and I have contacted ProLux Energy with three emails and two phone calls about the promised tax credit documents that would be forthcoming from their accountant. Emails and phone calls are non-responsive. The main phone number rings to an "owner of this line does not have voice mail configured" response.Since I have not been able to speak with a representative of ProLux Energy, I am left with writing a review explaining why this company is a poor choice.Shop your solar and don't trust the guys that are "installing in your neighborhood".Review from David M
5 stars01/11/2024
***** has been great to work with and the install was as smooth as silk!Review from Erica W
5 stars12/19/2023
Amazing work! The guys that installed the solar were great and very fast and efficient!!!Review from Krystal B
5 stars11/28/2023
***************************** was great in helping us decide on weather to go solor or not. And The guys that installed the solar were nice and did a great job.
Customer Review Rating
Average of 8 Customer Reviews
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