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Business Profile

Weight Loss

Red Mountain Weight Loss

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45 Customer Reviews

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  • Review from Megan C

    2 stars

    12/12/2024

    I heard about this place on the radio, multiple times. It stayed to pay half of what the other guys charge. Getting the same results for half the cost.They do not currently as of Dec 2024 offer trizepatide in ***** which targets two receptors only *********** targeting one receptor. Medical assistant, nurse practitioner and technology all nice. However I can get the same medication for the same price where I already am or less because of office visit charges from red mountain. I believe their marketing/radio ad is misleading.

    Red Mountain Weight Loss Response

    12/13/2024

    Thank you for bringing your concerns to our attention. At Red Mountain Weight Loss, we value all feedback as it helps us improve and better serve our patients.We work exclusively with a ****-accredited pharmacy to ensure the safe and reliable dispensing of medications prescribed by our licensed medical providers. This pharmacy is licensed across the country to dispense many medications, including *********** and Tirzepatide, in most states. Regarding Texas specifically, the pharmacy has completed all required testing, inspections, and applications to dispense Tirzepatide. However, we are currently awaiting final approval from the pharmacological board to complete this process. We anticipate this approval occurring in the near ********* a medical practice with over 30 years of experience, our priority is providing safe, effective, and affordable weight loss solutions tailored to each patients needs. Our team is committed to supporting your goals, and our ******* manager will be reaching out to review all available options with you.We appreciate your patience and understanding as we work diligently to ensure compliance with state regulations. Please dont hesitate to contact us directly if you have any further questions or concerns.Thank you for giving us the opportunity to assist you.
  • Review from Patricia G

    1 star

    09/18/2024

    Program is very expensive. You do most of the work by eating protein and zero carbs. Medications are expensive, they charge fees for everything. Even if you want to return to take off some of regained weight. Save some $$$ by making an appt with your physician. They are not in business to help your pocket.

    Red Mountain Weight Loss Response

    09/19/2024

    Thank you for reaching out and sharing your concerns. We truly value your feedback and want to ensure you have the best experience possible with us. At Red Mountain Weight Loss, we strive to provide a comprehensive and medically supervised approach to weight loss that is both effective and sustainable. We would appreciate the opportunity to talk further about how our programs are personalized to each patients unique needs to support a patients weight loss goals. Our general manager will reach out to you to help clarify our program costs and answer any questions you may have to earn your trust back. Thank you!
  • Review from Michelle P

    1 star

    09/08/2024

    I was excited to try this as I needed help to lose weight before a much needed surgery. I was prescribed the pill version and it did absolutely nothing for me. It is expensive $500 for zero results. I was then charged $50 because I had connection issues for a follow up appointment.I would not recommend this company.

    Red Mountain Weight Loss Response

    09/09/2024

    Thank you for sharing your experience with us. We're sorry to hear our program didn't meet your expectations, and your feedback is very important to us. While medication contributes to weight loss, with any of our programs, a comprehensive approach involving both a meal plan that promotes caloric reduction with balanced macronutrients and medication is essential for achieving optimal weight loss. There are many factors that can influence weight loss, including past medical history, metabolism, and dietary habits. We are committed to helping you find the best solutions to help you reach your weight loss goals. And rest assured that we will work with you to develop a treatment plan that meets your needs! Our General Manager attempted to call you but was unable to leave a voice mail so she followed up with an email as well. Please respond to her email so we can discuss alternative programs for you and try to earn back your trust. Thank you!
  • Review from Rebekah W

    1 star

    09/05/2024

    Bait and switch scam! The first month was great i lost 10lbs! Then they switched my meds and told me it was "essentially the exact same medicine" however i gained 3lbs back and it made me feel terrible. It wasnt even the same color. I stayed on the new meds for 2 months feeling like c*** then quit. They'll say anything to keep you dishing out more money but refused to send the original meds, insisting they were the same "essentially".

    Red Mountain Weight Loss Response

    09/06/2024

    Hi *******, thanks for your feedback, and were sorry to hear about your concerns. Rest assured, the medication is the same, though it may look different due to a change in the B12 formulation. Weve attempted to contact you via phone and email to discuss your medication further with a provider, and to make sure its still the best option for you, but have been unsuccessful in reaching you. Please reach out and well be happy to help explore the best options with you. Thank you!
  • Review from Shannon M

    1 star

    07/27/2024

    Very expensive you offer financing but will not use it. After the second month of being on the program and I followed the program I started gaining weight back. I called and red mountain found any reason to say it was my fault. After spending ove $1500 I am not satisfied at all I asked for a refund and I was denied told that you can't not give refunds. This program is horrible and a money grab.

    Red Mountain Weight Loss Response

    07/29/2024

    Thank you for sharing your feedback with us. We value your insights and are always looking to improve our services. We're genuinely sorry to hear that your experience with Red Mountain Weight Loss did not meet your expectations. Our primary focus is to support individuals in achieving their weight loss goals safely and under medical supervision. We understand that each journey is unique, influenced by factors like metabolism, the prescribed plan, and adherence to the program. To make our program accessible, we offer financing options, and we apologize for any confusion or difficulty you experienced with these services. We also addressed your concerns and offered some discounts to assist you, but we understand that you chose to decline.Our management team will reach out to you directly to better understand your experience and work towards regaining your trust. Thank you once again for bringing this to our attention. We are here to support you on your journey to a healthy lifestyle.
  • Review from Martha B

    5 stars

    05/21/2024

    6 months done and Ive met my goal. Worth every *****! If you follow the diet, & get your shots weekly, it works! Ive tried every other diet under the sun and nothing else has ever worked. I feel like Ive learned a lot about food and I can successfully go to a restaurant and make good choices! I truly enjoy eating at home & cooking all my foods. But in a pinch, I know I can go out and get food and not worry about bad choices. Meal prepping is the biggest key to success. I always plan ahead and set aside one day for prepping my meals for the week.

    Red Mountain Weight Loss Response

    05/21/2024

    Congratulations ****** on your great success! We are so happy for you! If you need us, we will always be here to walk with you as you maintain these great results to guide you along the way!
  • Review from Julie V

    1 star

    05/15/2024

    I was not offered pills, only injections. This I learn after paying $600 for one month of the semaglutide .25mg injections and waiting for a shipping notice, is not mailed out until after 7-10 BUSINESS DAYS Had I known this I would have went elsewhere before starting this program. program.

    Red Mountain Weight Loss Response

    05/18/2024

    We apologize for the misinformation regarding the delay in shipping your medication, indicating another week's wait. Weve confirmed with the pharmacy that your medication was shipped and will be delivered by Saturday. Typically, we advise a 710-day timeframe between ordering and medication arrival; if there was any oversight in communicating this to you, we sincerely apologize. We understand your commitment to the program and your health and deeply regret the shipping delay inconveniences. We appreciate your feedback and would like to earn your trust back. A member of our team will reach out to you to discuss this shipping update.

    Red Mountain Weight Loss Response

    05/18/2024

    We apologize for the misinformation regarding the delay in shipping your medication, indicating another week's wait. Weve confirmed with the pharmacy that your medication was shipped and will be delivered by Saturday. Typically, we advise a 710-day timeframe between ordering and medication arrival; if there was any oversight in communicating this to you, we sincerely apologize. We understand your commitment to the program and your health and deeply regret the shipping delay inconveniences. We appreciate your feedback and would like to earn your trust back. A member of our team will reach out to you to discuss this shipping update.
  • Review from William T

    1 star

    04/19/2024

    The bottom line is that I spent $1000 and lost about 3 lbs. The oral Semaglutide is advertised as full strength with no side effects. It is a very weak version and did nothing to lose weight or suppress appetite.I then bought an appetite suppressant, and it did not work. They then prescribed a stronger "suppressant, but why didn't they prescribe the strongest possible so I could get the results I wanted? I also bought DHEA to help with weight loss. It did nothing. Again after 6 to 8 weeks about 3 lbs lost. Their customer service was good, but what good is that without weight loss? If I follow their restricted diet, sure, a man can lose weight, but not without serious help from Medications that work. They want 5-star ratings and will say they focus on customer care in every response, but again, that is weak for a company selling weight loss. My wife can follow their diet more easily than I can. I cut my calories. Seriously, no pastries, ice cream, candy, junk food, fast food, bread, rice, or pasta. Save your money, Try to find a weight loss center that can really accomplish what they sell and you want.

    Red Mountain Weight Loss Response

    04/24/2024

    Hi *******, we are sorry to hear about your frustration with your experience and the results you've achieved. Your feedback is important to us, and we understand your disappointment with not seeing the desired weight loss despite your investment and efforts.Regarding the oral semaglutide, we apologize if it did not meet your expectations. While medication contributes to weight loss, with any of our programs, a comprehensive approach involving both a meal plan that promotes caloric reduction with balanced macronutrients and medication is essential for achieving optimal weight loss.As for the appetite suppressants, we understand your concern about the progression from a weaker to a stronger suppressant. We aim to tailor treatment plans to each individual's needs and responses, and adjustments are made based on effectiveness and tolerability. We appreciate your acknowledgment of our customer service efforts, but understand that weight loss results are ultimately what matter most to you. Our goal is to provide comprehensive support and effective treatments to help our patients achieve their weight loss goals.Our management team will be reaching out to you directly to learn more about your personal experience and attempt to earn back your trust.
  • Review from Kayci D

    1 star

    04/15/2024

    I was excited to try this program out. I went did the consultation decided to try it out. Paid close to $600 to be disappointed. I did my lab work never got a call regarding the lab results. When they called to follow up I had to ask about the lab work. This I believe is the worst plan I have ever tried. Phentermine did what it needed to do. This program was expensive and was not delivering. In fact I gain 4 lbs within 2 weeks of doing everything they suggested. You have to purchase a carb blocker on top of the ** because it didnt have it. Money pit like no other. I have stopped taking an have lost 6 lbs. I had high hopes but was very disappointed in the first month of taking it. I cancelled my 2 appointment and will not be rescheduling.

    Red Mountain Weight Loss Response

    04/16/2024

    Hi *****, we are sorry to hear that you were disappointed with your Red Mountain Weight Loss experience! Our top priority is to help people lose weight safely under medical supervision however, it seems we have fallen short of your expectations. Absorption rates for sublingual medications can sometimes vary from one patient to another depending on a number of factors. This is why our medical weight loss programs are managed by our clinical team to customize a treatment plan, diet and medication to meet the patients needs. Following the comprehensive programs steps and meal plans all aids in patients success. Lab results are assessed during each evaluation unless there's an urgent matter we need to discuss with you. However, we're more than happy to review them outside of our regular schedule if you prefer. From time to time, there are patients who are not quite as responsive to certain prescriptions and that is why we have other strategies we would like to consider such as injectable semaglutide or other prescription medications. We are committed to helping you find the best solutions to help you reach your weight loss goals. Rest assured that we will work with you to develop a treatment plant that meets your individual needs and budget. Our management would like to speak with you personally in an attempt to earn back your trust. Please private message us your contact information or email us at ******************************************* thank you!
  • Review from Ronda F

    1 star

    04/10/2024

    I am so mad Red Mountain advertises for free fat burners and energy boosters whether you go through the program or not. All I had to do was meet with them via zoom and give my health info and then I found out I that it was very $$$$. They then said no problem I would still get the boosters. Now they want to charge a consultation fee and no boosters. BEWARE 5 different people tell you all different things. I will NEVER NEVER deal with Red Mountain.If there was a 1/2 star I would because customer service was nice but untruthful.

    Red Mountain Weight Loss Response

    04/12/2024

    Hi *****, we are so very sorry to hear your perception of Red Mountain. As a licensed medical practice, we pride ourselves on providing the highest level of care, combined with 5-star customer service. As a reputable, licensed medical practice with over 25 years helping patients, we would never knowingly mislead anyone. Our General Manager will be reaching out to you directly to clarify any questions and work with you to earn your trust back.

    Red Mountain Weight Loss Response

    04/12/2024

    Hi *****, we are so very sorry to hear your perception of Red Mountain. As a licensed medical practice, we pride ourselves on providing the highest level of care, combined with 5-star customer service. As a reputable, licensed medical practice with over 25 years helping patients, we would never knowingly mislead anyone. Our General Manager will be reaching out to you directly to clarify any questions and work with you to earn your trust back.

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