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          Rip Off Report

          This business is NOT BBB Accredited.

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          Complaints

          Additional Complaint Information

          Customer Complaint:
          Recently, BBB has received a pattern of complaints for this company that allege billing, advertising, service, repair, contract, and customer service issues. Complaints allege this business allows individuals to file reports about businesses and individuals that consumers may state are not true on the company’s website: http://www.ripoffreport.com. Some complainants report that when they contact the company regarding the removal of the reports, the business may inform the complainant that they must pay a fee (usually $2,000), to have the report removed and/or arbitrated. Some complainants state that their personal information, such as an address or a phone number, may be listed in the report. Additionally, some complainants allege an overall difficulty reaching the company when problems arise. At this time, a representative from Ripoff Report has indicated to BBB that the company will not work to resolve customer disputes through BBB.
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          Need to file a complaint?

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          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            02/17/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This website Rip Off Report is set up for people to anonymously slander and malign individuals and businesses. It becomes a public search result using a search engine. Damaging reputations without proof or evidence. It does not allow the ability for the company / person to defend themselves or remove this information from the internet. Rip Off Report is damaging livelihoods.

            Business response

            02/23/2023

            File a rebuttal and explain your side. 

            Best to make things right with the customer so they can come back and update the Ripoff Report on how you made things right with them. 

            Everything today is all about Reviews. 

            You don't even give your name or a link to the Ripoff Report about you so everyone can see what the complaint is about. Why? 

            What you posted is false. How can i get this complaint you posted removed? I can't. 

            Again, file a good rebuttal explaining your side. You can include photos, documents, wave files. 

          • Initial Complaint

            03/14/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Received an email demanding a ****** of $30ooo in bitcoin to have a bad review removed from ripoffreport.com The review does not accurately reflect anything our business has done. We have emailed them multiple times following the instructions on their website with no response even though the email was received. Multiple phone calls have been made but there is always someone on the other line and call back later, when we call we get the same individual who pretends to have no clue weve already spoken.

          • Initial Complaint

            03/04/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            THIS COMPANY (TWIGBY) IS A RESELLER OF TELEPHONE AIR TIME AND THEY ARE A FRAUD. THEY ONLY ALLOW ONLINE CHAT FOR COMMUNICATION AND I DID NOT TAKE A SCREENSHOT OF THEM SAYING THEY WOULD GIVE ME A REFUND AND SO PAYPAL REFUSED TO GIVE ME MY MONEY BACK. **PLEASE READ WHAT THEY DID** ABSOLUTELY THE SINGLE WORST TELEHONE SERVICE COMPANY IN THE COUNTRY...BAR NONE! I PAID FOR EXPEDITED SHIPPING ON 2 **** AND DID NOT GET THEM FOR 15 DAYS. I WENT WITH RED POCKET COMPANY AND GOT MY **** IN 3 DAYS....*WITHOUT PAYING FOR EXPEDITED SHIPPING* NOW...8 DAYS AFTER THEY RECIEVED THE **** BACK I STILL HAVE NOT BEEN REFUNDED THE PROMISED $46.08 **DO NOT TRUST ANYTHING THESE PEOPLE TELL YOU. THE WILL LIE TO YOUR FACE TIME AFTER TIME. FILED CLAIM WITH PAYPAL BUT PAYPAL WOULD NOT REFUND BECAUSE I DID NOT TAKE A SCREENSHOT OF TWIGBY TELLING ME IN A CHAT THAT THEY WOULD GIVE ME BACK ALL THAT I PAID THEM. I WANT THESE PEOPLE TAKEN DOWN FOR FRAUD AND AM REPORTING THEM TO THE *** AND BBB! I RECOMMEND ANYONE READING THIS WITH A PROBLEM GETTING YOUR MONEY BACK TO DO THE SAME.

          • Initial Complaint

            03/01/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I bought a cellphone case from the company call FLOCASES and never received the product, the website suddenly disappeared, if the did this to me, how many people do you think got taken by this company, Please track them down and stop them from ripping customers off.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 26

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          PO Box 310

          Tempe, AZ 85280-0310

          Visit Website
          (602) 518-4357

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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