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Business Profile

Dog Breeders

The Paw Palace

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

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18 Customer Reviews

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  • Review from Kristyn D

    5 stars

    01/23/2025

    We got our blue beagle, ***** from ***** at just the right time! Not only did we have a beagle-shaped hole in our hearts after we lost our lemon beagle 3 years earlier, but one of our dogs was aging leaving our other younger dog without a playmate. ***** was professional, quick to respond, and knowledgeable about all questions asked. Everything she provided to us was organized and informative. She was also incredibly flexible! Cant recommend her enough.

    The Paw Palace Response

    01/25/2025

    Thank you so much ******* for the great review. I am so happy that the little Beagle puppy found a great home and has a wonderful playmate for years to come. I'm sure that your older pup appreciates the break...lol. Please let us know if you guys need anything in the future.
  • Review from Crystal S

    5 stars

    08/03/2024

    We brought our puppy home a couple of days ago, and we couldnt be happier. She is the sweetest most cuddly pup, yet playful and energetic all at the same time. We highly recommend the paw palace.

    The Paw Palace Response

    08/04/2024

    Thank you so much for the wonderful review. She was a beautiful little Havanese that was full of life and had lots of *****. She will bring you many years of loving memories and great companionship. Please let us know if you ever need anything in the future.
  • Review from Beth R

    5 stars

    07/30/2024

    I am very happy with my puppy I purchased here. He is healthy and the business is clean and the owner ***** takes excellent care of all the dogs I got all his medical records from the vet also which shows she goes above board in her concern for the welfare of the dogs

    The Paw Palace Response

    07/31/2024

    Thank you for the wonderful review. We always make sure that everything is kept clean so that all our puppies stay happy and healthy. If very important to us when customers come to our location they have a wonderful experience and are comfortable. Regardless if they adopt one of our puppies or not. We do have all our puppies examined my two different veterinarians to make sure that everyone is completely healthy prior to going home with their new family. I always provide all this documentation to our customers so that when they establish their new puppy with their vet they have a copy of the complete records. This makes adopting a puppy and the transition very smooth. Thank you for adopting one of our wonderful puppies and please let us know if you ever need anything in the future.
  • Review from Haley W

    5 stars

    07/13/2024

    We were fortunate enough to find The Paw Palace when searching for a miniature dachshund and can happily say the experience was top tier. We received a response to our inquiry from the websites convenient form within a few hours and set up a time to meet the puppy to make sure it was a good match. The location was clean and very professionally run. The puppy we took home is healthy, happy, and perfect. We would recommend this business to anyone looking for their next furry family member.

    The Paw Palace Response

    07/14/2024

    Thank you for the wonderful review. We are so happy that you adopted one of our wonderful puppies and that she has one to a wonderful loving home. Dachshunds are a wonderful breed and we know that she will be spoiled. Please reach out if you ever need anything in the future.
  • Review from scott r

    5 stars

    07/11/2024

    Pup was all that and more!! She is adapting well! Big change between ****** and upstate **. She needed to understand grass!!

    The Paw Palace Response

    07/12/2024

    Hi Guys. Thank you for the review. I'm glad that your new pup is doing great. Yes I'm sure that it's a hug change going to upstate ********, and getting our of the Arizona heat. Out here we just have the artificial grass for them to play in so real grass is definitely something new for her. If you ever need anything, just reach out to us. Thanks again. :0)
  • Review from Elizabeth B

    5 stars

    05/01/2024

    Great service. Great doggie. And. We lost her briefly a few years ago. **** had all records and info.

    The Paw Palace Response

    05/02/2024

    Thank you for the review. We are happy to hear that your dog is going great and we were able to help you out. We always keep records of all our puppies just in case they get out. Please let us know if you ever need anything in the future.
  • Review from Russell L

    5 stars

    03/18/2024

    We are so fortunate to have found The Paw Palace website when searching for a new puppy to bring into our home. The website is excellent in describing *****'s business in offering excellent Designer Hybrid breeds. The website covers everything you need to know for the process in working with ***** for acquiring a new fur baby.We were fortunate to find ****** our 10 week old minature schnauzer / poodle whom is absolutely perfect and a total joy. ***** offers ******************** that gives you comfort and assurance that you are adopting an absolutely healthy new pet that will be that perfect friend for a long time. ***** is a breeder that sets the standard for pet adoption that all breeders should emulate. Thanks again ***** for a wonderful experience and the best new friend, ******, ***************

    The Paw Palace Response

    03/19/2024

    Thank you so much for the wonderful review. We strive to do our best to offer the most amazing and *************** to the public for adoption. We love what we do and we always enjoy feedback from our customers. We love the Schnoodle breed as they are so loving and playful. Thank you for adopting one of our beautiful puppies and if you ever need anything in the future please let us know.
  • Review from Rob S

    5 stars

    12/06/2023

    Every step along the way was professional and exactly what we would expect when purchasing a new puppy for our family. The owner communicated via email, text, and calls to ensure we were comfortable with every purchase stage. Her follow-up communication has been equally professional. Almost a year later, we can say that ****** is absolutely "one of the family," and her unique personality makes the purchase one of the best decisions we've ever made. When it comes time to start the search for a new puppy, we will begin (and most likely end) our search with The Paw Palace.

    The Paw Palace Response

    12/07/2023

    Thank you for the wonderful review. I am so happy to hear that your puppy is doing great. We always strive to make sure that our customers are completely happy with their new family member. We like to follow up just to answer any questions or give advice to help with transition. Please let us know if you ever need anything in the future and thank you for giving a wonderful home to one of our puppies.
  • Review from Steven J

    5 stars

    12/01/2023

    We love our 1 year old puppy. He is healthy, active, loving and the recommended vet clinic has been outstanding.

    The Paw Palace Response

    12/02/2023

    Thank you ****** for the wonderful review. We were happy to see new pics of your puppy now that he is a year old. He is adorable and I'm glad that he is going great. Please let us know if you need anything in the future.
  • Review from Janell C

    5 stars

    07/30/2023

    We recently lost our ******, a pet Maltese of 15 years, and were heartbroken. We decided to get a new puppy and contacted the Paw Palace about their available puppies. **** was so empathetic and understanding and helped us find **** who is smart, good natured, playful, and great around people. We are so glad we went to the Paw Palace and we highly recommend them!

    The Paw Palace Response

    07/31/2023

    Thank you ****** for the wonderful review. He was the sweetest little guy and I was thrilled that he went to such a loving home. I hope that **** brings lots of joy and happiness to your lives for many year to come. Please let us know if you ever need anything in the future.

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