Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Mason Contractors

Keystone Masonry, LLC

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

2 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Denise S

    1 star

    09/10/2024

    keystone masonry is the most egregious pack of unskilled wana-be masons on the planet.Third world masons could teach them morals, skill, and simple business practices.Not able to correct substandard work after proven by authorities. Not willing or able to communicate with customers especially after payment. Not willing or able to provide contracted materials.Not able to install contracted materials to construction standards.Not able to provide even the modest of craftsmanship standards. Nor are they able to address their failings, take responsibility, or repair the slop they leave on a project. Be sure you understand the Arizona Registrar of Contractors complaint process and the relief available before being scammed by them. Better yet - Run From Using keystone masonry or get garbage.
  • Review from Ray S

    1 star

    07/16/2024

    keystone masonry built our masonry building so slopply that the rain water literally RUNS THROUGH IT.Then in court they claimed that rain water is SUPPOSED to run through the masonry building.The judge determined the owner was disenguiness and misrepresented the facts then suspended keystone masonry contractors license as you can verify from the ** *** website. keystone masonry used unapproved construction methods.keystone masonry used unapproved construction materials.keystone masonry cheated on the materials we paid for and they used insufficient and inadequate materials. keystone masonry demonstrated they do not have the basic skills to build a masonry structure to even the minimum industry standards.Then when it was proven they built it wrong keystone masonry did not demonstrate the ability to make the repairs. We filed an Arizona Registrar of Contractors complaint that was substantiated by the *** investigators.keystone masonry did not have the skills and industry knowledge how to fix the mess they left. and we won every charge brought against them."Warning" do not use keystone masonry it is a sorry excuse for a contractor unless you are wanting to pay full price for a faulty product.I would recommend ********** before I would use this deceitful pack of unskilled laborers.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.