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Business Profile

Loans

Granite Bay Acceptance, Inc.

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6 Customer Reviews

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  • Review from Jason P

    1 star

    04/02/2024

    Stop pulling my credit. Never dealt with you and never want too. You should be shut down!! Hello government go do something about this company.I don't want to hear them say oh it's prescreen or promotional. Stop snooping in peoples information!!!

    Granite Bay Acceptance, Inc. Response

    04/09/2024

    Jason, the inquiries are in fact Promotional Inquiries which were used for Marketing purposes. You do have the ability to opt out of promotional inquiries at www.optoutprescreen.com which will put an end to these moving forward from all companies.
  • Review from Aaron M

    1 star

    11/01/2023

    I have never contacted them and I live on the opposite coast. they soft pulled my credit for no reason.
  • Review from David W

    1 star

    03/18/2023

    These ******** appeared on my credit history for no good reason. *************** a solictor. UI have never heard of these people until now. I have never contacted these people. I don't live in **********, and have no interest in financing a car with them.

    Granite Bay Acceptance, Inc. Response

    03/22/2023

    ****************, We are showing up on your credit report as a promotional inquiry. These are where lenders, like ourselves, use credit information for Marketing purposes. When you receive a mail piece that states you are "Pre-Approved" or "Pre-Qualified" for a Auto Loan or Personal Loan each offer creates a promotional inquiry. These inquiries are only visible to you when you pull your own credit report and they do not affect your credit score as opposed to a hard inquiry. Everyone in the country is opted into promotional inquiries. You can opt out of those across all of the credit bureaus at www.optoutprescreen.com which will remove you from promotional inquiries and these types of offers. We can also put you on our internal DNS list. Please feel free to reach out to us at *************************************************** with you full name and address and we will add you to our list. Otherwise the *** provided earlier will remove you as well. Thank you,Customer Relations ********************
  • Review from D. H

    1 star

    12/12/2022

    This company showed up on my credit file with transunion ,I never applied for a loan and they were checking on my credit every month from July 15,2018 to Feb.15,2019 . I have been hacked into my credit reports and also they stole my identity. They are *********.

    Granite Bay Acceptance, Inc. Response

    03/06/2023

    The inquiries you are seeing on your credit report are promotional inquiries that are used for marketing purposes. You would have received, via the mail, a "Pre-Approved" or "Pre-qualified" offer of credit. These do not affect your credit score and everyone in the country is opted into promotional inquiries. You do have the ability to opt out of promotional inquiries across all of the credit bureaus at the following url - www.optoutprescreen.com or by calling ************. We can also put you on our internal Do Not Mail list by emailing us at *************************************************** with your full name and address. We apologize for the confusion.
  • Review from David S

    1 star

    11/14/2022

    Never heard of this company until they appeared on my credit report. They pulled my information without consent. Very ******!
  • Review from Thomas L

    1 star

    08/13/2022

    Routine review of my credit report shows that this company pulled my credit report without my permission.

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