Complaints

• Initial Complaint

  07/11/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  For ages I have brought Jewelry to ***** Rogue to sell. the last couple of trips were not so good. the last one i was selling 3 items a man's style 18k gold nugget ring with a few 10 pointers and a 3+ct diamond ring, 18k gold with 1ct diamond ring, and a 24k gold with a ***** pointer diamond ring. He had business dealings with a tall older man that made him extremely nervous, why not sure but was anxiety ridden. He was testing the diamonds then showed me that the huge nugget ring gemstone wasn't real... I was shocked! I learned afterwards that "No one puts a fake Stone in a ring like that being 18k gold" and even a Moissanite stone will show some signal when testing but not enough to beep, ***** Rouge turned the tester completely down so it wouldn't register any testing signals, he lied, because of the extremely large diamond. He only had $400 cash so that was his down payment. He didn't like paperwork due to IRS, ahhh okay? (although one day he copied my DL, no receipt for anything) He wouldn't answer any of my calls and I went there he lied to my face saying, in front of a guy, ge didn't know what I was talking about and didn't owe me any money! the 1ct diamond alone was $6k ring, the nugget with such a large diamond? well $30k plus! If they say the don't want stones they will usually say anything under 1ct why?, because 1ct is where they make money. Many may think him to be good dealer but, Your Wrong! I've dealt with him for years and when greed becomes necessity over good business well... it's evil and illegal un fortunately it's also a Civil matter so Police won't help, shocker! I suggest going through getting an estimate prior from a Reputable source, he IS Not! Two from Antioch, ** to be worst not best, at least ****** from d&d (Antoch, Comp) is out of biz! Thieves shouldn't be in a position to serve the public! thousands of dollars he owes and he k ew I needed my money for medical treatment! that speaks clearly of the ethics of his business! $25,000k

  Business response

  07/30/2024

  Hi this is Antioch Jewelers ************************************* my name is ***** Im referring to a complaint ********.  On July 10 a lady came to my store very confused and angry and she was jelling and screaming for random things about jewelry that was purchased in the store I ask her if she has any receipts of the purchase. She said no anything to check. She got really upset and start yelling for money that people take from her. She also mentioned Antioch Coin and pawnshop. I toll her to leave my store because she was heading my display cases I repeat several time that I will call the cops she responded I dont care before she left she hit other display case. 2 officers came by to make sure this lady cant be doing things like that. Thanks for your help BBB 

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩