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          Credit Services

          ShapeMyCredit

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/30/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Paid $850 and "***************" stated it would take ***** hours to deliver... that was two (2) weeks ago and still no actual deliver of anything.... "***************" said he was sick" and stated he would send over the services and product that was paid for. Still, no delivery and just more stalling and dragging on... No responses to text messages beyond ostentatious messages about how he's been "doing this for 24 years." Literally nothing he's stated he would deliver has been delivered. This all has been proven to be nothing but a deceitful scam, full of excuses, snake oil messages, and nonsense. This guys services are seemingly useful and nothing but fraud. -- $850 gone and nothing delivered.

          • Initial Complaint

            07/25/2022

            Complaint Type:
            Product Issues
            Status:
            Unresolved
            Very unprofessional and does not deliver what he promises. I've been in constant contact via text trying to get an update on my file that he promised would be done 15-30 days!!! Run from this man he also curses you out on text messages when you ask for a refund. He's so tacky and needs to be shut down

            Business response

            08/29/2022

            Business Response /* (1000, 5, 2022/08/01) */ We finish this clients file in credit work is very subjective because the client has a responsibility to follow instructions and do what they're asked to do unfortunately this client did not pull off what they were asked to do and blamed us for not delivering the goods which we did. We will bring up the file and we will post it here live so everyone can see all of the sensitive information about what we did how we did it and when we delivered it to the client. We sure wish our clients could find something to do with their time other than just badmouth us as a provider of the goods And stop using unethical practices to have to do the things that normal people don't have to do Consumer Response /* (3000, 7, 2022/08/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have Text messages from this man cursing me out and telling me he needed more time and he would give me an update on at least three occasions he is fraudulent and never did one thing to fix my credit. I need My money refunded back asap. I am A single mom who was desperately trying to find a place to stay with my children and he was playing me the entire time. He needs prison time for his fraudulent behavior. I only Wish I had Checked here before paying him that kind of money $850 was paid with a guarantee of 15-30 days nothing happened EVER

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          BBB Rating & Accreditation

          F

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          Contact Information

          155 E Campbell Ave STE 216

          Campbell, CA 95008-2062

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          (818) 299-1636

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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