Reviews

5 stars *****I can't thank the team at Consumers Alliance enough! Every interaction with their customer service has been filled with understanding and compassion. They never made me feel ashamed of my debt situation but instead helped me see a clear path forward. With their guidance, I've consolidated my debts. It's a huge relief. Hats off to their incredible team for their support and kindness! <3

We take our fees after account has been settled is a total lie. This is the line they use to get customers. I made a total of 8 payments of $466.42 ($3,731.36). Only 2 payments of $291 and $284 were paid to Creditor. The rest was kept by CAPC for fees and legal fees. The account wasn't fully settled or paid. As soon as they made the first payment to creditor, they kept the rest of the money. This isn't paying themselves after an account has been settled! They also fail to disclose "RAM" fees and other "legal fees". I decided not to use their services and now I'm stuck with the full amount of the debt. So all that money that was paid to get a settlement was wasted and eaten by CAPC. They 8 payments I made should have been paid to creditor per their sales pitch. Once account was settled, I would have understood them taking their fees. Please do something about this company ripping people who are struggling off.

They are amazing to work with. Easy to understand. Already seeing results! Everyone shows they care which makes this easier. I can't wait to be out off debt!

I haven't agreed to anything yet but I'll let you all know! Wife and I are in our mid 60's so we don't have a lot of negotiating time left! Lol! We have too many credit card purchase at high % rates after a remodel and a new roof. Standby! Will comment later with I hope a glowing evaluation! So far the young lady I've spoken to sounds honest and professional.

I feel like I can breathe again! I got into debt due to bad managment of my credit cards. But the kind folks at Consumers Alliance have never made me feel ashamed. On the other hand, they have been professional & kind. All my debt is now one payment lower than what I paid on my credit cards. Thank you to your organization! A+

I signed up for a debt settlement program with this company CAPC in August 2020 for with the agreement that all debts would be settled in 18 months in which everything should be done by February 2022. My contact person at CAPC is *******************. He assured me everthing would be done according to the contract and the program fees set at 25% and it is included in the monthly payment through out the program. I became suspicious this company has been charged me with hidden fees when it passed the 18-month period and **** kept saying that he still needed time to work on the settlement of the remaining 3 credit cards while continuing to withdraw the monthly amount from my bank account without telling me how many more number of payments would be. In July 2022, I faced financial harship, so I asked **** to reduce my monthly payment from $702 to $400 temporarily for the next 3 months and he agreed. I thought everything was fine. Suddenly, I received an email from one of the creditors notifiied me of payments past dues since July 2022 and it might jeopardize the settlement agreement. I called CAPC only to find out this company collected my monthly $400 for those 3 months but did not make any payments to the creditors but for themselves. I doubled check on the program fees and confirmed CAPC has been charged me *****% and it was not 25% as **** mentioned. I sent a follow up email to **** and his team requesting for clarification on the program fees and the remaining number of payments to the creditors but **** remained silent and went **** I just wanted to warn any potential customers for considering to sign up for debt settlement program with this company. I am going to pursue legal actions against this company and will also file a complaint with ********************* of ******** Affairs.

If you are overwhelmed by debt I would use this company! Yes, it may cost you a monthly fee but it is still lower if you have high interest cards. My cards were %17 and %22 negotiated down to %4 and %9. Then payments are automatic withdrawals. It not only forced me to make a plan for payment but helped me stay organized with my budget. They are very kind to work with. Call with any questions or concerns. Never had a customer service problem. I would reccommend them over other debt consolidation company's

An absolute rip off. I could have settled my accounts myself and saved the $6,000 plus that I have paid them so far. Then they have the nerve to ask me to pay more money to settle my last account which would help them settle it. Oh I am sorry use that money that I already paid you to get my account taken care of. This was the biggest mistake I have made and an even bigger insult to injury. A local "**********" who I knew sent me to them without telling me that I was about to get taken advantage of. This company should be ashamed of taking advantage of people

Absolutely incredible and a job well done to the team at CAPC!! You guys dont know how great full I am for the support you have given me to get rid of some very stressful debt. Without the help from CAPC, I dont think I would have been able to do it on my own. You guys never failed to lead me in the right direction or give me advice as we went through this process together. The time you guys spent getting everything handled feels like just yesterday and thats incredible. Thank you all again for your help and support through this process of wiping the slate clean!!