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Business Profile

Photography Equipment

Lume Cube

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photography Equipment.

About

About This Business

This company offers photography equipment services.

Products and Services

content creating product, Photography lighting, Social Media lighting, Video Conferencing, video marketing

Business Details

BBB File Opened:
6/5/2018
Business Started:
4/15/2014
Type of Entity:
Sole Proprietorship
Business Management:
Mrs. Jayne Stone, Controller

Additional Contact Information

Customer Contacts
Mrs. Jayne Stone, Controller

Additional Information

Refund and Exchange Policy

 

LUME CUBE LIMITED 12-MONTH WARRANTY

 

Who is covered:

This warranty is extended only to the original end-use purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee.

 

What is covered:

Lume Cube warrants that this product, when delivered to you in new condition, in original packaging, from a Lume Cube authorized reseller or directly from Lume Cube and used in normal conditions, is free from any defects in manu- facturing, materials and workmanship.

 

What is not covered:

This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; accident; excess moisture; power surges; connections to improper voltage supply;

unauthorized alteration or modification of original condition; damages caused by inadequate packing or shipping proce- dures; loss of, damages caused by use with non-Lume Cube products; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized,or repair of products damaged by these modifica- tions; and products purchased from unauthorized

dealers.

 

What we will do:

During the warranty period, we will, at our sole option, replace any defective parts within a reasonable period of time and free of charge. We will ship these replacement items to the end-user free of charge.

 

What we will not do:

Pay shipping for international customers, insurance or transportation charges from you to us, or any import fees, duties and taxes associated with international shipping.

 

What you must do to obtain Limited Warranty Service:

 

Return product, with proof of purchase from an authorized Lume Cube dealer or from Lume Cube, using the following procedures. Contact the Lume Cube dealer or distribution organization in your country/region (visit Lume Cube.com for contact information) for specific return and shipping instructions. Label and ship the product, freight prepaid, to the address provided by Lume Cube dealer or distribution organization. Place any necessary return authorization number promi- nently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused.

 

Other Conditions:

 

The provisions of this limited warranty are in lieu of any other warranty, whether expressed or implied, written of oral, including any warranty of merchantability or fitness

for a particular purpose. Lume Cube Inc maximum liability shall not exceed the actual purchase price paid by you for the product. In no event shall Lume Cube Inc be liable for loss of, damage or indirect damages howsoever caused including without limitation the replacement of equipment and property. This warranty is void if the label bearing the serial number has been removed or defaced. 

Business Categories
Photography Equipment

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