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Business Profile

Sewer Cleaning

Drains Unclogged

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sewer Cleaning.

About

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
  • Additional Info:
    This company is not licensed by the Contractor's State License Board. The company has represented to the BBB that it does not engage in contracting for work for amounts greater than $500.00 per job.  The California State Contractor’s Board applies the "Handyman Rule" which allows for an unlicensed company to contract for work that would otherwise require a valid contractors license as long as no single job/contract is greater than $500.   If you have received and estimate for a single job above $500.00 or have contracted with this company for a single job above $500.00 please inform the BBB, as this activity MAY require a valid license from the Contractors State License Board.

About This Business

This business offers unclogging drain services.

Business Details

BBB File Opened:
11/9/2009
Business Started:
10/10/2007
Business Incorporated:
10/10/2007
Type of Entity:
Corporation
Alternate Names:
Drains Done Right
Discount Drain Services Inc
Encinitas Drain Service
Drains Unblocked
Business Management:
Mr. Chris Kilkenny, Owner

Additional Contact Information

Principal Contacts
Mr. Chris Kilkenny, Owner
Customer Contacts
Mr. Chris Kilkenny, Owner
Additional Email Addresses
Primary: Email this Business

Licensing information

  • This business offers services that fall under the Handyman Exemption for the California Contractors State License Board. The business has represented to the BBB that it does not engage in contracting for work for amounts greater than $500 in California per job. For more information on this exemption, please contact the California Contractors State License Board.

Additional Information

Refund and Exchange Policy
My name is Chris and I'm a outgoing water stoppage professional.Your drain is clogged or damaged prior to my arrival, hence the very nature and need for my particular service.
DURING  time of service there is a no charge if I cant unclog your drain policy for all residential customers..limited warranties on bars and restaurants along with public and commercial clogs, to be determined on site, excluding new construction ex. demolition or remodels under progress for obvious reasons contractors are aware of..also...no warranty on jobs from roof tops, that customers request ex. only access especially when its only access available. In some cases if your problem reoccurs within 30days a half charge return trip fee will only apply, unless specified on invoices, you sign before I start and leave. andemnifications on reverse of all invoices or clearly written warranty on top of invoice. 
 
Not only do I clear drains, but I also perform sewer camera inspections to give a warranty on a sewer line for example,  a $150 camera must be performed at time of service 1.to show proactive customer nature of their reoccurring or original clog.2.otherwise clog is a flat fee. includes gas and service, from a cleanout within 75ft may get a 30day warranty as well.(just ask)

There is never a refund, reason your drain is clogged is you have a broken or root intruded pipe, first time or reoccurring its your pipe, I am only attempting to clear then a follow up pipe inspection to show beyond reasonable doubt you ought to (maintain) or find outside services to repair to avoid a flood some experience or tenant related clogs in a single family home or multiunit complex ,maintain or simply view and determine later, as I don't install any products, your drain is clogged.  I simply unclog it, my job perameters include attempting to unclog and or ,view after clearing clogs interior and cause of clogs and providing a exact locations ONLY.thanku

Business Categories
Sewer Cleaning, Sewer Inspection

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