Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Timeshare Advocates

Consumer Edge Travel Solutions

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

7 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Dionysius E

    5 stars

    11/06/2024

    I love Consumer Edge Travel Solutions. They have a great staff and great customer service. They go out of the way to help and support you through the process. I would highly recommend anyone that needs help to use them.

    Consumer Edge Travel Solutions Response

    01/06/2025

    Thanks for the kind words.  It was our sincere pleasure. 
  • Review from LUCY C

    5 stars

    02/09/2024

    Senior Analyst, ********************* was excellent in handling the cancellation of my BLUEGREEN TIMESHARE. I never had to wait very long for a response to my inquiries. **** has very good customer service skills and quickly gained my vote of confidence. This timeshare exit company needs more analysts like ********************* who presents the company's mission with confidence and who keeps the client engaged and interested in the services offered.**** .....YOU ARE THE BEST!

    Consumer Edge Travel Solutions Response

    01/06/2025

    Thank you for the kind words.  I was our sincere pleasure.
  • Review from Celeste G

    5 stars

    08/30/2023

    **** and his team helped me get out of a miserable time share vacation club.He randomly contacted me and explained their program. I also worked with a broker from their company.It took a few months, due to the vacation club side.I am so relieved this nightmare is over, I would definitely recommend **** and his team!

    Consumer Edge Travel Solutions Response

    09/12/2023

    Thank you so much for the kind words. It was our pleasure to serve you.

    Consumer Edge Travel Solutions Response

    01/06/2025

    Thanks so much.  We love hearing from happy customers. 
  • Review from William S

    5 stars

    04/25/2023

    After being involved with Timeshare for 12 years I met via telephone ********************** and ****. I had several choices to consider when I met them. At first I wasnt sure how it would turn out but I can now say they have done everything they told me they would. Not only are they proactive and remembered dates before I did, they reached out to me in advance. I have had an excellent experience and highly recommend them to anyone considering to work with them.

    Consumer Edge Travel Solutions Response

    09/12/2023

    Thank you for the kind words. I was our pleasure to serve you.
  • Review from Craig K.

    1 star

    04/17/2023

    Suffered through what appeared to me to be a classic bait and switch sales scam. The initial call sounded great - CETS will do an analysis and present multiple options to exit a time share, including their legal process. Legal cost, if incurred, would be no where near $4k.High pressure subsequent conference was absent any analysis or option other then saying no one would buy it and I was stuck with this property for the rest of my life, as were my children and their children etc., Congress is passing bills any day that will make it harder to exit, blah,blah and then quoting the equivalent of "only" 8 yrs of mx fees as the exit services fee.. over twice $ what the initial contact called "no where near". Why do I get the feeling their legal services fee is solely computed from a multiple of an annual mx fees irrespective of actual reasonable attny fees, then driven home with scripted scare tactics.? BEWARE!
  • Review from Michelle C

    5 stars

    03/11/2023

    I inherited a timeshare from my parents that I never wanted. I called a few places to find out what I could do to get out and how much it would cost me. Finally I found Consumer Edge Travel Solutions and they were very nice and helpful. So I decided to go with them and I'm glad I did. They always called me with updates of where I was with the process. I am now free of this timeshare and feel I can finally breathe. Thanks to the Consumer Edge Travel Solutions team. I'll definitely recommend you guys in the future.
  • Review from De H

    4 stars

    06/03/2022

    I checked around for 2-3 months before selecting ************. My husband had inherited a Timeshare 30 years ago that we were no long using, paying maintenance fees that started at $100 per year and had increase to $1000. We selected ************ because they are local and they guaranteed to buy our Timeshare if exiting wasnt possible. We started the process in May 2021 and finally exited January 2022. I was pleasantly surprised ************ paid our maintenance fee that was due in January. They were not contracted to do that. The only reason I did not award 5 stars, is due to lots months of silence from ************ and the Escrow firm they went through. We felt as if we were left dangling in the dark most of the time. I suggested to the owner of ************, ************************* that regular customer contact to update where we were in the process would have greatly been appreciated. We had to inquire every few months for an update when it should had been the other way around. ****** responded positive to that suggestion and agreed. Also, the paperwork stating we were officially removed wasnt clearly explained. Owner ****** graciously explained the terminology used which made our Timeshare exit complete, and he also sent a cover letter that stated we no longer were owners. Over all we are very satisfied and would recommend them to others wanting to exit their timeshare(s). I wished we had done it sooner.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.