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Business Profile

Moving Assistance

U-Move LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Assistance.

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27 Customer Reviews

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  • Review from Tyler S

    1 star

    05/14/2024

    The initial service included 1 truck, 2 men - we were giving a discounted rate of $175 for a min 2 hour. Upon arrival the drivers said theyd arrived early and left within the two hours. Although they left the job incomplete, communication was hard theyd never answer the phone, they didnt complete the job and overcharged me. I have been blocked and directed to an address that seem to be a home where they didnt care to find out their home was attached to a fraudulent business. It has no affiliation with the business and I am extremely disappointed. Down below are the numbers given for contact : *** the sales associate ***** the driver

    U-Move LLC Response

    05/16/2024

    The job was complete. We offered to stay for an extra hour at the same hourly rate and you declined. We dont bill by the job, everything we do is by the hour as stated in our contacts. Take care, feel free to reach out if you need clarity on anything. 

    U-Move LLC Response

    05/16/2024

    The job was complete. We offered to stay for an extra hour at the same hourly rate and you declined. We dont bill by the job, everything we do is by the hour as stated in our contacts. Take care, feel free to reach out if you need clarity on anything. 
  • Review from Brittany E

    5 stars

    02/01/2024

    ****** and *** were professional and very efficient. I appreciate how well they took care of our items and ensured arrival at our new home was seamless and without any damage. I highly recommend and look forward to using their services in the future.
  • Review from Michael F

    5 stars

    09/13/2023

    I will be using these guys again! Quick, professional and friendly. Awesome job!!!
  • Review from Tammy D

    5 stars

    08/05/2023

    They were amazing!!! Wrapped all my belongings professionally and were great to work with! They treated my treasures like their own and I appreciate that!!I would definitely recommend them!!!!
  • Review from David K

    5 stars

    08/04/2023

    U-Move made my move completely stress free. I appreciated their professionalism and patience with an easy/difficult move. They were on time, had great communication the whole process, and took impeccable care of all of my belongings. Not a single thing was broken or scratched! A+****** was the representative who set everything up for me and his customer service skills were phenomenal. I would highly recommend this moving company.
  • Review from Doris B

    5 stars

    08/03/2023

    *********************** and *** went above and beyond today during our move. They were prompt professional and worked very quickly. They wrapped everything nicely they had really really good attitudes and very polite.
  • Review from Pamela L

    5 stars

    07/09/2023

    If I could give 10 stars I would. On time, hard working and efficient. Great communicators and very personable. Quote was fair and accurate. Would highly recommend. Thank you ************************** and *** you made this out of State move easy for us.
  • Review from Fallon G

    5 stars

    06/17/2023

    ****** and *** with u-move were wonderful! ****** as well! They all were very professional, quick and careful with our move in ************. Id definitely recommend them for your next move.
  • Review from Nicole S

    5 stars

    06/14/2023

    ****** and *** did a fantastic job on my move! They were professional and efficient. They took steps to make sure the property wasn't damaged. They worked with me to get all of the boxes into the correct rooms quickly, and helped setting up the new room to maximize space (above-and-beyond!). I was very impressed with U-Move and would absolutely recommend to friends and use again for a move.
  • Review from Matthew C

    5 stars

    05/24/2023

    Had a wonderful experience using ****** and *** from U-move. They were early, extremely professional. They were careful with all my furniture and even wrapped my front door with moving blankets so there was no damage to the house when they were moving. I would 100% use them again and recommend them to friends and clients.

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