We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Auto Accessories

          Aerolution Motorsports

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Auto Accessories.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            09/23/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            08/16/2024 $797 I received 3 different parts from the company. I installed 1, the 2nd one didnt fit and I changed my mind on the 3rd.I received one package on 8/23 and the second on 8/26. I emailed them on 9/2 asking to return and receive a refund for the 2 items I no longer wanted. They agreed that I could return them and receive a refund with the shipping costs taken out. They even offered to waive the restocking fee. They then tried to convince me to keep the items but I insisted I did not want them. I have not heard back from them since 9/11. I have emailed them twice since. Still no answer. I just want my money back and the parts out of my garage.

          • Initial Complaint

            06/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I got almost all my mods from aerolution which they look nice. But they didn't tell me before hand or it wasn't anywhere on the website that the warranty was void after installation... all it said was "one year warranty's come with all products unless specified" which this one was not specified anywhere on their website. so of course something happens to one of my parts and I ask for warranty replacement. (For a $70 product) they then refuse and say it's invalid after installation. Then they made up their warranty on the spot I assume because as soon as l asked for a link to it they sent it to me in text on an email. After I pointed it out that it was nowhere on their website they then put it on their website that night and said "it's always been there" so now they are scamming me out of one of the cheapest products on their website. And I've asked now emailed multiple times asking for their address so l can report all this info and the proof I got via screen recordings/screenshots of their website before the email date and time stamps and after those emails to BBB and the *** and now they are ignoring my request and every email I send. After spending over 1k on mods they still won't replace a $70 part. I have proof of all the consumer laws and *** laws they have broken and dont know if there is anything else further I can do about this. I have attached emails I was going to send them but didnt but in those emails, I have all laws and situations cited. I can go back and grab the exact links if you need them.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          17911 Ajax Cir

          City of Industry, CA 91748

          Visit Website

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.