Reviews
50 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Carl R
1 star02/07/2025
I am the owner of A ***********************, and my experience with Ad.iq was nothing short of disastrous. After they reached out to offer help in getting my business on the front page of ******, I hired them, trusting that they would improve my already successful dispensary website. Instead, they completely replaced it with a basic, subpar website without my consent. To make matters worse, they managed to get my site flagged by ******, which caused significant damage to my business.When I attempted to cancel their services and expressed my concerns, their response was both vindictive and unprofessional. In just four days under contract with them, I lost thousands of dollars due to their incompetence and negligence. It's clear that Ad.iq lacks the expertise they claim to have. I highly advise anyone considering their services to do thorough research and steer clear of this company. Their tactics are deceptive, and they are completely untrustworthy.Review from Pamela M
2 stars01/10/2025
I do not think this company does everything that it says it does for your company. When you try to cancel the service they make it so difficult to get out of the contract. The company has not updated our business site with any new information in the 2 whole years we have participated with them running the business site. Frustrating to say the least. And especially when we pay a month fee for last over 27 months.Review from Josh D
1 star12/28/2024
Seems hella sketchy, I have seen proof online of sketch & also my experience with ad.iq is nothing but ********** not use these guys.Review from Mara G
1 star12/26/2024
BE CAREFUL, SCAM !!!! This company promises you excellent service, it creates a dashboard just to have all your information and your IP address, they write your name in an apparent agreement they never told you about, and type your name so they can say you agreed, which is illegal. They say they have your IP address and your "signed" name, but IP addresses can be obtained in numerous ways. Their service charges appear and appear, and when you complain, they offer free service for a year, but what service, if they don't provide anything in the first place. This company is a total fraud, and it is a detriment to your business. Do not be fooled by the good reviews. That is the only work they do - hide the bad reviews with positive fake ones.Ad.IQ Response
01/13/2025
We take all feedback seriously and are truly sorry to hear about your experience. We want to address some of your concerns.Our agreements are always presented transparently, and clients must personally review and approve all terms before moving forward. Our Team does not have access to sign agreementsthis would go against our core values and legal standards.Its important to note that you completed only 2 months of your 3-month commitment. Our program is designed to deliver results over the full timeline we discuss, and cutting it short can impact its effectiveness.We stand behind the quality of our services and the authenticity of our reviews, which come from real businesses weve helped grow. If youre open to it, wed love the chance to speak with you directly and resolve any concerns. Please reach out to us at ************Review from Saleh E
1 star10/30/2024
Was guaranteed some type of exposure, kept taking money out, after they said 3 months for $300 i tell her that's what was said, she goes on and says that's not what happened, i tell her to look at the transcript, i mean it was recorded, and she says otherwise, i ask for a copy of it, she sends me the agreement, not the transcript, horrible services, i have not gotten anything they advertised and charged me $600 for 3 months with nothing to show for it, i asked for a refund and they are refusing, they are unprofessional and are embezzling money.Review from Joe M
1 star08/11/2024
HORRIBLE, so AD.IQ reached out to me through Yelp as a ******* partner" giving me the impression that they were through ****** directly and sold a marketing program to me with a website that was ***************** generated (they claim it wasn't but it was). SERIOUSLY? A freaking 8 year old could've made a better website with less effort! They didn't add half of the info i provided and added just a ton of incorrect and down right fraudulent information and pictures for the website that i did not submit or approve of. It made my business look like something it was not...they even listed stuff in the descriptions that would actually make my business model look bad! They made a promise on search engine optimization and using "key words" to help you get more recognition from the ****** algorithm, but this is something that GoDaddy and other providers already do for much, much cheaper or they include it in their package already! i tried to get in touch with their marketing team and they were slow to respond and when i was able to connect with them via phone, The staff was rude and disrespectful at times, including the supervisor who was a complete jerk! they also said they would refund me my cancellation fee if i promised not to leave a bad review....i said i would consider it and i have lol, so if they try to charge me again I'm disputing the charges anyway... now after you do damage control and unscrew your website that they didn't even give the same name as the domain, it sounded dumb. finally getting them on the phone they will try and bully you into staying on board with them and keep wasting your money. A few of the staff that I've talked to made me feel stupid at times and were kind of rude and disrespectful. These guys are complete hacks scammers and frauds! They will literally BS you every way they can with that "MuH nINeTy dAyZ" c*** and try to talk you into staying on with them, seriously shame on them!STAY AWAY! these people are trash!Review from Thomas M
1 star08/08/2024
I agreed with this company AD IQ for only 3 months $99.00 per month and not to put it on auto pay.**** from AD IQ Agreed for only 3 months.The 4th month I was Charged $99.00 The 5th month I was Charged $99.00 I called *************************** I was reimbursed $99.00 + $99.00 I asked ********** what can we do so this docent happen again?We can block AD IQ so you won't have to close your chase bank account.Two months later I was charged Claim Reversal from AD IQ *******347 - $99.00 Claim Reversal from AD IQ *******347 - $99.00 Tomorrow morning I am closing my chase bank account.Review from Kerry J
1 star07/10/2024
I am a small business owner whose license recently got approved. ********************** was the first advertisement company to reach out to me after finding my page on Yelp. I've used their services to create a website for me and to make my company more searchable on ******* Shortly after, I canceled their services because I was told that they could use the domain name I had already secured and paid for but, however, this was a lie. Their website designer created and used a completely different website address without my approval. The address they chose was too specific to one type of service and very misleading. The majority of all of the information about my company and the services I provide was inaccurate, misleading, and some were falsely advertising the type of service I provide despite that I provided information prior. The worst part about it is that the website went live for the whole world to see without my approval. I've requested for a revision and the website designer argued that the domain name I secured could not be used because its not optimized for their plan of having an SEO website. They offered to work with me to make sure I have a good experience but by that point, my actions led me to believe that they cannot be trusted to uphold the standards of how I want my company to be viewed by the public. The other bogus part is that their contract states that I am allowed up to 3 revisions and after that, I would have to pay $75 an hour. They waived the cancellation fee, which I am grateful for, but they were unable to accept my request for a full refund despite being lied to. My company is new and my funds are extremely limited for advertising because I am currently not generating enough revenue to support my family and for them to not approve a refund is baffling and a full refund would help rectify the overall experience. I do not recommend this company as they will create a website in their own vision that will more than likely not align with yours.Review from Kevin W
1 star06/12/2024
I will not use them !The last Representative tried to get in a verbal fight with me, Extremely rude!The Representative called me a lier. Badgered , put downs, Talked over, constant disrespect on a cold call.Review from David G
1 star05/09/2024
I wouldn't trust them. The smile at you but are ready to drain your bank account.Ad.IQ Response
05/09/2024
Hi *****, Unfortunately we can't find anyone in our system with either your name or that phone number.We'd love to hear why you feel this way, but since you're not in our system we can't reach out!Please call customer service so we could discuss what made you feel like this.
Customer Review Rating
Average of 50 Customer Reviews
Contact Information
3187 Red Hill Ave Ste 250
Costa Mesa, CA 92626-3444
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