Reviews
33 Customer Reviews
Review from Belair T
1 star11/01/2024
************ ever. Bought tickets to an event $1000 for 3 tickets. Had an emergency which one person couldnt make it. Asked to either refund or switch to another date. Called 2 hours after purchase. ****** service automated line kept hanging up. Tried a live chat asked for refund of one ticket or change of date. They couldnt do either because they were the middle man for the event. Asked to get seller phone number too inquire about change. They would not and could not provide seller info Called again to live customer service. Third times a charm. Again same bologna cant do anything. Remember this is an hour after buying tickets. I will never ever ever NEVER EVER use this company again and tell every one I know and stranger NEVER to use this companyReview from Posture
1 star09/15/2024
They seem to want to help with overcharges from accidental ordering but lack flexibility in special cases. The idea of returnable insurance seems odd. Rules are rules sounds reasonable however these rules are too rigid.Review from JANET C
1 star09/02/2024
THIEVES. I ORDERED TWO TICKETS TO PAGEANT OF THE MASTERS FROM THE INTERNET. WHEN CARD CHARGES ON MY ******** ACCOUNT ARRIVED I WAS CHARGED $394.40 . WHEN I GOT TO THE EVENT AND WAS TOLD FACE VALUE WAS $65 OR A TOTAL OF $130.00.THIS IS A FRAUD. I THOUGHT I WAS PURCHASING FROM THE PAGEANT SITE. THIS ORGANIZATION IS FRAUDULENT.Review from Bri G
1 star08/26/2024
If I could put ZERO I would. I purchased Birmingham Barons tickets on 8/18 for a game on 8/19 through Ticketmaster. Unfortunately I didnt realize until I got to the game that I never received my tickets. I went back to Ticketmasters email and it said the tickets would come from the seller Tickets.com. I never received an email to get my mobile transfer tickets. *** contacted Ticketmaster multiple times about a refund. I called this morning for an update and they denied my refund request stating that tickets.com did send me my tickets? WHENNNNNNN??? Ive looked through my entire email even through spam and no tickets. *** used Ticketmaster on several occasions but Im very disappointed that theyre allowing people to purchase tickets from a scam website. The tickets were only $40 but that wasnt $40 to just give without receiving my tickets. Im beyond over it but Ill be patient. This company is a scam and is going to take care of you all I promise. God sits high and looks low so if you think taking people money is okay. Thy shall not steal and this is STEALING! God will handle this and I pray everyone else gets the justice they deserve from this scamming companyReview from Thomas D
1 star08/07/2024
I purchased tickets and found out that I could have obtained the tickets directly from the Vendor for half the price. I contacted Tickets.com less than 24 hours after purchase and found out that no refund will be issued. I didn't see anything saying that I could not be refunded. I'm looking for a refund due to being poached on the tickets and being misleading to the customer saying that the tickets are going fast to get the consumer to unknowingly buying tickets out of fear they are selling out fast. Just refund my money. Thanks.Review from Beth I
1 star08/06/2024
I'd love to put 0 stars.When purchasing tickets additional fees were NOT transparent and unknown prior to purchase. I'm cautious about purchasing online, in this instance i followed through because there was NO other fees shown accept the accual ticket price.Only after purchasing came a email receipt containing a total of $354 for a $130 ticket price.I tried to contact tickets.com ***** was given a typical statement of BS.MAKE THE **** TO THE *** OFFICE! or use Ticketmaster, they are at least transparent.Review from Rachel P
1 star07/27/2024
Ripped off my 74 year old mother by selling her $56 tickets, for $455.93. She thought she was on a legitimate ticket site as she was unknowingly re-directed to this scam site.Review from Michael M
1 star07/09/2024
Went to 6 this sunday in ********had goog seats.we were told they had vip access to suite service.part of our purchase.went to the theater.found we needed anouther pass.was given to us.checked the email 20 times to make sure i was not mistaken.was not wrong.was told to contact the ****** you.have way to contact you last minute.no phone nothing.i lost out on a lot.do not use this app.they will take your money .when f*** you in the a**Review from James S
1 star06/19/2024
Tickets.com provides awful service. I accidentally bought ******* tickets for them on the wrong date. They would not cancel the order or do any remediation, except to tell me to resell the tickets. I'll never use them again and encourage you not to do so as well.Review from Randy M
1 star04/02/2024
Horrible service., I NEVER received the tickets I paid for, showed up at venue, was embarrassed at the box office trying to get in. Total scam...
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