About

Local BBB:

BBB of Northeast California

BBB File Opened:

1/7/2021

Business Started:

1/1/2015

Type of Entity:

Sole Proprietorship

Business Management:

Mrs. Uylanda Dennis, Owner

Number of Employees:

2

Additional Information

Refund and Exchange Policy

If you’re looking to make a return, breathe easy. Returns are free and can be done by mail. Keep in mind, gift cards, face masks, wigs, under garments of all kind, and skin and health care items are final sale and cannot be returned or exchanged.  

HOW TO BEGIN A SELF RETURN:

All returns or exchanges MUST be initiated within 14-days of the tracking notice stating the item was received. If it has been over 14-days, a return or refund will not be approved.

You will need a customer account to submit a self return. Otherwise, please send an email through our "Contact US" form at the bottom of this page to initiate your return.

To log into your customer account, or to create a customer account, please tap

here: https://account.uyleesboutique.fashion (create new account)

or
here: https://uyleesboutique.fashion/account (log-in to existing)

 

1. Log in to your account:

• 1. In the Email field, enter your email address, and then click Continue.
• 2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
• 3. Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click Request return. If your return request is approved and requires shipping,  you will receive an email with shipping instructions and a return shipping label. After the product is returned, you will receive a refund.                                   

                                  

 

 

EXCHANGES are only allowed if your item does not fit and you would like a different size. It must be the SAME item, DIFFERENT size. 

1. If your purchase was made via our Walmart Shop, please don't use this website to proceed with your request. To start a return, go to Walmart.com and click on My Account > Order Number > See Details > Contact this seller

 

PLEASE READ BELOW IF YOU WOULD LIKE TO REVIEW OUR MORE THOROUGH POLICY RELATING TO OUR TWO RETURN OPTIONS. 

 

RETURNS & EXCHANGE POLICY:

Our hope is that you love what you have ordered. But, we understand that when you’re ordering online, there’s a chance an item may not work out as you anticipated.  

If you need to return or exchange the size, please contact our Shop within fourteen (14) days using the CUSTOMER CONTACT FORM below. This form will ensure your message is not lost in spam as emails sometimes can be.  After fourteen (14) days, we are not able to refund or exchange any items.  Refunds are free if you use our prepaid return label, which is sent to you via email.  We will refund the cost of the returned merchandise as soon as we receive your returned item. 

Please read our complete policy on RETURNS, EXCHANGES, CANCELLATIONS, AND CHARGEBACKS below.

All returns must be approved. Please do not send your item back on your own with your own postage and labeling without our authorization. We can not guarantee a refund for your item in this manner. Your item must be approved for a refund or exchange. 

If an item is approved for a return, it must arrive back to our Shop in the same condition it was sent to the Customer with the original tags in place. There should be no evidence that the item has been worn and returned, no heavy odors, and no stains or damages. If any of this is evident, the item does not qualify for a return and will not qualify for a refund or exchange.

To start a return, you can contact us by filling out the Customer Contact form below. We will send you instructions on how to return your package for free, and information on the refund process. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at  Uylee@UyleesBoutique.Fashion.

REFUNDS:  

Accepted on "new" merchandise orders only.  Please contact us within fourteen (14) days of receiving your item using the contact form below, and we will provide instructions on how to return your item and issue you a full refund of your purchase price. There is a 10% restocking fee on all returns.

A "Customer Return Label" will be sent to you via email to make the return process easy for you. You can usually expect to receive your refund within 7 - 10 days of returning your item, depending upon your Financial Institution.

• **Please Note** Each person’s computer monitor may cause a slight color difference in what you are seeing in product color on your screen. We are not able to control this variance.  Please take this into consideration prior to placing your order. 
• All Custom Shirts and Custom Accessories are made when ordered. Hence, there are no returns on these custom items. Please double check your size. 
• There are no returns on specialty items. These items can only be “exchanged” for an alternate size.
• There are no returns on our hand tailored tie sets, or hand made items. These sales are final.
• There are no returns on custom made mugs.
• There are no returns on jewelry items.
• There are no returns on facemasks, skin care, women’s intimates, and health supply items. 
• There are no returns on Wigs.
• There are no returns on Gently Used, or Used Items. This includes all Consignment items. These items are sold "as is".
• There are no returns on sale or clearance items. These sales are final. 
• All returns must be approved. Please do not send your item back on your own with your own postage and labeling without our prior authorization. We can not guarantee a refund for your item in this manner. Your item must be approved for a refund.
• If an item is approved for a return, it must arrive back to our Shop in the same condition it was sent to the Customer with the original tags in place.
• There should be no evidence that the item has been worn and returned, no heavy odors, and no stains or damages. If any of this is evident, the item does not qualify for a return and will not be refunded.
• Please note, our Shop is not responsible for items damaged during transit by USPS.

 

If the USPS damages your package, please file a claim here:https://www.usps.com/help/claims.htm

All of our packages are shipped insured. You will need your tracking number that we provided you to file a claim and receive reimbursement for your damaged package.   

 

EXCHANGES:

• At this time we offer exchanges only for same item-different size. That is, if the item does not fit as expected and you'd like a different size, we will exchange the same item for a different size. As long as the size you prefer is in stock, we will exchange your product. If it's out-of-stock, we are not able to exchange, and will have you return the item for a full refund on the purchase price (not the shipping price). 
• Since all clothing has a different type of make, each item has its own individual size chart.
• The size chart can be found for each item either in the item's description, or you may find it in the item's row of photos.
• Since we are an online Shop, PLEASE check your measurements against the size chart provided for the item prior to placing an order with our Boutique. 
• **Please Note** Each person’s computer monitor may cause a slight color difference in what you are seeing in product color on your screen. We are not able to control that difference.  Please take this into consideration prior to placing your order. 
• All custom shirts and accessories are made when ordered. Hence, there are no exchanges on these custom items. Please double check your size. 
• There are no exchanges on our hand tailored tie sets, wigs, women’s intimates, skin care items, FaceMasks, or health items. 
• There are no exhanges on Gently Used, or Used Items. This includes all Consignment items. These items are sold "as is".
• There are no exchanges on custom made mugs.
• There are no returns on jewelry items. 
• All exchanges must be approved. Please do not send your item back on your own with your own postage and labeling without our authorization. We can not guarantee an exchange for your item in this manner. Your item must be approved for an exchange. 
• There are no exchanges on Clearance or Sales Items. These sales are final.
• Due to shipping costs, there are no exchanges on International orders. But if your item arrives defected, please contact us and we will make alternate arrangements to remedy your situation. We strive for happy Customers!
• If you are unsure how to take your body measurements, we have a brief tutorial to provide instructions for you by clicking here: 

 

 

 

 

Business Categories

Womens Clothing