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          Business Profile

          Furniture Stores

          Home Store Design

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Furniture Stores.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/24/2022

            Complaint Type:
            Delivery Issues
            Status:
            BBB unable to locate business
            I placed an order on October 17th. The delivery date has passed and when I look up my order it still says processing. When calling the contact number on the website, it is not a working phone number. I have sent emails with no response. My order number is 2***6

          • Initial Complaint

            10/19/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Order # 15696 was placed Sept. 12, 2022 for $55.62 for an agri-fab dethatcher on home-store-design.com. Per their shipping company website https://www.17track.net/en, it was delivered on October 8, 2022 but it was not. Now their website home-store-design.com shows a support phone number that no one answers and a support e-mail that is undeliverable. This company appears to be a complete fraud. Can you do anything to get my money back and shut this company down? ****** ******* *** *** ****

          • Initial Complaint

            10/09/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I order a mini crib and money on September 22nd an money came out of my account same day. I have never got item ordered or any info regarding shipping. Tried all contact information an all of it inactive including phone number. I want a refund of my purchase.

          • Initial Complaint

            09/29/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered a potting bench September 14, 2022. Shipping time was supposed to be within a week. Every time I go to web site to track this order it says it's processing. I have emailed the company twice but with no response. My order number is 17144

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

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          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Fresno, CA 93722-4921

          Customer Complaints Summary

          4 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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