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          Business Profile

          Mortgage Broker

          Doc Loans, LLC.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Mortgage Broker.

          Complaints

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          BBB is here to help. We'll guide you through the process.

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/26/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            ************************* of Doc Loans was paid by me $4800 for a loan that I never received. He provided credentials of this company and charged me for processing the loan. I realize this when he informed me he was sending me the loan via carrier service called Speed Carria. This company website had tracking and the package location. I paid this carrier over $1000 to deliver this package and it never came. This *************************** is a fraud and this loan company is deceitful. *********************** is the owner and I have received emails from this man stating the legitimacy of the company and the loan. Its is not legit.

            Business response

            08/26/2024

            I have no employees with the name *********. I am the only individual for Doc Loans, LLC. Im a license loan officer and real estate agent that works for a broker in his company. I do not make contracts or charge individuals before a transaction is complete, an escrow company pays out to the broker once a loan or real estate transaction is complete. I get compensated for my services by my broker. This is the second individual that has been taken advantage off at my expense by *********. If there is anything else you need or I can do please dont hesitate in reaching out. 

          • Initial Complaint

            06/21/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            this company approved me for a $10 million construction loan to be funded within hours after they received the fee $4100.00 but after they received the fee they wanted more fees to speed this delivery of funds $1000 when i turned it down the loan is stuck so is my fee that i paid seems like a scam so now having to hire lawyers and make police reports in ****** and the U.S. not very honest company i don't recommend them the lenders name is *****************

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          Glendale, CA 91205-3883

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          Customer Complaints Summary

          2 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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