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Business Profile

Hotels

Indian Palms Country Club Hotel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

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3 Customer Reviews

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  • Review from Linda G

    1 star

    01/23/2025

    Beware, they took a copy of my driver license to check into the **********************, and this was alarming with all the identity fraud going around. I am now having to check my experian and transunion to make sure nothing unusual happened but what a hassle for a crappy hotel. They take advantage of all guests when there's any event going at Indian Polo fields. Spend the extra hundred and stay away.Worst hotel ever!
  • Review from Russ O

    5 stars

    09/20/2023

    September 2023... Indian Palms Country Club, just painted all of the nearly 2 miles of Corner Walls, to a Deep ********************* or Brown. It is Outstanding, Maintenance. For which I give them high marks... Thank You All, at IPCC for your care of our community...****
  • Review from Russ O.

    1 star

    05/05/2023

    "Indian Palms Country Club" has been and is derelict in accepting any complaints or responding if you can after a week or longer to lodge a complaint, as they do not answer phone calls, as a rule. If you are able to ask for a call back, they ignore you. Time and Time Again, just check the phone records on my phone, with the FCC. Among other issues, I have just had a Window Broken, by their Maintenance Lawn Mower, casting a rock into my Back Window. I have tried for days to contact the so-called CEO "Charlie" of which I was told on 5/2/2023 he would call me on 5/3. Never Happened. There after several phone calls, a wonderful person named Trish, told me I could call the next day after 3 PM and contact a Samatha (Sam), to resolve the issue. Yet the phone systems: ###-###-#### will not accept emails. It has been a nightmare to find any real service for the last 12 years I have lived here, and prior to that I had lived here for 8 previous years in which the Management and Owners, took care of every issue I raised . This new management have denied me on multiple occasions any corrections or responsibility on their parts to resolve and correct legitimate issues, which I have be left with to shoulder the finances. I tell my friends not to play at this Golf Course due to its shoddy management, and maintenance. I would encourage the Better Business Bureau to do the same... Thank You for listening, and Kind Regards, Russ and Vicki ***** ***** *** View Ln. *****, CA. ****###-###-#### PS: Presently, I have a request for the Lawn Mover that broke my back Window, casting a rock into it that both my wife and I saw, and they will not respond after 4 days. They are disgraceful and should receive your lowest rating for responsibility and maintenance... Thank You...

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