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          Business Profile

          Bottles

          Dyln Inspired

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Bottles.

          Complaints

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          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/24/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered on 04/26/2024 Spent $112 My problem is their information is very misleading and when I call nothing gets figured out. On their website it said "The new 25 **************** will ship out in 5-6 weeks then you click on the personalize your bottle and it says ships in 3-5 buisness says they won't give me a discount or refund me for the extra bottle I had to go out and purchase from this inconvenience here is the exact response "I am happy to assist you. The reason that your order has not left as of yet is because currently, the 25oz bottles are on pre-sale meaning that they will not be shipped until the item is available. We did place a message on our website, if it changes you can take the later date as the correct one, by the end of June it should be available no, there is no discount we are offering on these unless you have any discount code. Thanks for reaching out."On my screenshot it shows that it indeed did not say pre-sale I don't think I can attach that here

          • Initial Complaint

            03/17/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Product was never delivered and after a week of emails and phone calls leaving messages I didnt get any reply or call backs. Phone was always busy.

          • Initial Complaint

            11/15/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I bought a Dylan ****** the metal inside surface corroded and pitted in a years time. ***** customer service told me this kind of "Normal Wear' is not covered in the warranty this is just a company that doesn't care about keeping customers. My question is this if a surface that comes in contact with my drinking water obviously leaches metal into your water do you want anything to do with this company. If leaching corrosion is " Normal Wear" No One Should Ever Use A DYLAN ******* I wish I never bought or used this product.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          18242 W McDurmott # A

          Irvine, CA 92614

          Visit Website

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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