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Business Profile

Financial Services

Phoenix Energy One LLC

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136 Customer Reviews

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  • Review from Phoenix I

    5 stars

    02/01/2025

    ********** REG D This was our first ******** ad investment. I first came across Phoenix Capital Group a couple of years ago. When it popped up again in my ******** feed, my wife asked about it, and I told her I had seen it beforemust be a sign!With the FED lowering interest rates, we had been keeping our cash in a high-yield savings account. But as those rates dropped, we wanted to find a more dynamic and engaging way to put our money to work.I recently worked with ******* *********** at Phoenix Capital Groupnow Phoenix Energy One LLC. We had been chatting back and forth for about a month, and his professionalism and responsiveness were truly exceptional. Patricks patience and expertise made all the difference as we navigated the process. Even over the Christmas holiday, he assisted us with the necessary paperwork and answered all our questions with ease, ensuring a stress-free experience.******* went above and beyond, keeping us informed every step of the way. Talk about top-tier customer service!Its refreshing to see a company operate with this level of care and dedication. Thank you, Phoenix Capital Group, and a special thank you to ******* for making this such a fantastic experience.

    Phoenix Energy One LLC Response

    02/03/2025

    Thank you so much for sharing your experience! We're thrilled to hear that ******* provided top-tier service and made your investment journey smooth and stress-freeeven over the holidays. Its great to know that our commitment to professionalism, responsiveness, and care made a difference for you and your wife. We truly appreciate your trust in Phoenix Energy and look forward to continuing to exceed your expectations. If you ever have any questions or need anything in the future, dont hesitate to reach out. Welcome aboard!
  • Review from jose a

    5 stars

    02/29/2024

    excellent company to invest with very transparent with process all the company employees give you confidence on decision to invest with company

    Phoenix Energy One LLC Response

    03/01/2024

    Thank you for your honest feedback, we are glad that our reputation and transparency was able to win you over. We strive to be as open as possible and provide easy to understand education for our investors. Please call us at any time should you need any assistance.
  • Review from Everton W

    5 stars

    02/21/2024

    We have partnered with Phoenix Capital Group since October 2022. Frankly this has been by far our top investment partnership. The program offers a high and predictable return. The team behind the program is extremely knowledgeable and they do an awesome job keeping us informed via quarterly zoom updates. The customer service is amazing. I find the company easy to work with and they are quick to respond to all questions. It feels like a true partnership. That comfort level has inspired us to consistent increase our investment with Phoenix Capital Group. Highly recommend **** and team. Everton

    Phoenix Energy One LLC Response

    02/22/2024

    Thank you for taking time out of your day to leave us this kind review. Going above and beyond for our investors is what we strive for. We are happy to hear **** and our team were able to assist you. As always, we are here if you need anything at all.
  • Review from Edward R

    5 stars

    02/05/2024

    I originally saw advertisements for Phoenix Capital Group on social media too and was a bit skeptical of the returns promised. However, after joining one of their investor seminars and doing my due diligence background work I was impressed with the company and their investing philosophy. I had to join a waiting list to invest in their Regulation A+ bond offerings. I am super happy with the results so far, my monthly check comes on-time each an every month. I would join the waitlist again to add additional investment into the company. I also appreciate the emails on updates of the companies acquisitions.

    Phoenix Energy One LLC Response

    02/08/2024

    Your feedback means a lot to us, and we're grateful for your trust. Our monthly dividends will always arrive on time, and you'll always have someone here to speak to should you need. Call us anytime you have questions.
  • Review from Marilyn B

    5 stars

    02/03/2024

    Excellent customer service. The investing itself went very smoothly, transaction very easy and receive interest every month without fail.

    Phoenix Energy One LLC Response

    02/14/2024

    We are thrilled to hear you are satisfied with our customer service. Going above and beyond for our investors is what we strive for. If you need any help or we can better assist you, don't hesitate to call us directly.
  • Review from Gary B

    5 stars

    01/31/2024

    i seen the advertisement on social media, that was the first red flag so i had a lot of questions but after watching a couple videos, i thought the people were very honest and started to understand there company and how it works. I am only one month into my 5 years but my first interest payment came on the day they said it would. if everything goes good i will invest more. One thing i don`t understand yet is why they don`t just borrow money from the bank at a lower interest rate?

    Phoenix Energy One LLC Response

    02/01/2024

    We genuinely appreciate your honest feedback. Our team takes pride in having earned your trust, and we are dedicated to being there for you whenever you need our help. Creating our own bond investments allows us to raise capital on an as-needed basis which is more appropriate for our business model. If you have any further questions, please don't hesitate to reach out!
  • Review from charles w

    5 stars

    01/31/2024

    The Phoenix Capital Group Investment team are top notch. They provide extensive opportunity to learn about their investments through online information, webcasts and teleconference opportunities. They are not a high pressure investment company, rather they seek informed investors. We have been invested with them since the third quarter of 2023 and have been very pleased with their performance and timely bond payments.

    Phoenix Energy One LLC Response

    02/01/2024

    Thank you for your glowing review! Your feedback is truly appreciated. Meeting your expectations is our goal, and we're pleased to have succeeded. We look forward to continuing to provide you with the highest quality service as a valued part of our community.
  • Review from Tim B

    5 stars

    01/23/2024

    Very good experience. Phoenix team representatives are always accessible and responsive. I hope to have a long term relationship.

    Phoenix Energy One LLC Response

    01/24/2024

    Thank you so much for your kind words! Building long-term relationships is a priority for us, and we are equally excited about the prospect of having a lasting partnership with you. Don't hesitate to reach out if you need us.
  • Review from Paramount P

    5 stars

    01/17/2024

    I am very pleased with the Phoenix Group and to be a part of their company through investment. They are very transparent in all they do and keep you up to date on everything happening and what's to come. I highly recommend them as an integral part of your investment portfolio.

    Phoenix Energy One LLC Response

    01/19/2024

    We are thrilled to hear you are pleased with Phoenix. Our team takes pride in our transparent approach to our offerings and company. Thank you for putting your trust in us and for being a part of our valued community.
  • Review from Jason C

    5 stars

    01/17/2024

    Excellent very Profesional....Very comfortable doing business with Phoenix ******* Group. Hands down one of my favorite investments. This company has a unique busines strategy that sets them apart from all other companies in this arena.

    Phoenix Energy One LLC Response

    01/19/2024

    Wow! Thank you for considering us as one of your favorite investments! We are honored to have earned your trust and business. If you ever have any questions or need assistance, please don't hesitate to reach out to our team.

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