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          Qlink Corporation

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Shopping.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            02/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I have ACL service through qlink. Unlimited data, calls, texts. My data was cut off so I called qlink. I was told that I would have to purchase more data. My unlimited data is covered by the government program ACL. This is a scam.

          • Initial Complaint

            02/19/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I was doing some research regarding options for my cell phone service. Advertising stated free SIM card and free phones. I entered some information expecting to get information about their program. The consequence was that my *** was transferred from my internet provider (Xfinity) to Qlink and I was charged for monthly service by Qlink (I have since had this part resolved by having service turned off and the billing reversed). Their advertising led me to believe that phone service with Qlink could be potentially free and that I would receive information. This was extremely misleading.I did not expect this or express interest in moving my *** to Qlink for any reason. Now I am NOT getting this applied to the cost of my internet with Xfinity. The company (Qlink) says they can do nothing to transfer this benefit back to where it belongs. And my internet service provider says that Qlink needs to transfer this back and that they can do nothing. I have been trying to resolve this issue to no avail, and now I have had to pay the extra to Xfinity that the program was supposed to cover, for last month and this month with my internet provider. This has caused a serious problem for me financially. I just want my *** back where it belongs (with Xfinity) and I want restitution for the service that Qlink is incorrectly billing the *** program. It should be going to Xfinity. I find their (Qlink) advertising methods to be misleading, and their acquiring of my *** benefits fraudulent.

          • Initial Complaint

            01/18/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            Qlink states you get UNLIMITED data. Fraud! They stop your data at 20 gigs. False advertisement to the fullest!!

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 31

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          10 Thomas

          Irvine, CA 92618-2702

          Customer Complaints Summary

          4 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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