Reviews

Worst experience. Living here is a total nightmare. Everything said about maintenance is true. My front door has a large gap where bugs invades the unit. I put in a maintenance request only to have one of their maintenance men s**** this large rubber thingy on the door frame, on top of the old one instead of removing the old one and replacing with the new one. He didn't speak English so I'm standing there trying to tell him the door will not close, he write on paper I have to slam the door hard until it wears. I took a video of his work and showed it to the assistance manager who was suppose to have it fixed correctly, to this day it still has not been repaired. Winter is approaching and the cold wind will definitely keep the apartment cold, heating cost up. Every night their valet trash crew takes photos of my front door area (very intimidating) when I asked the assistant manager about it her response was, "we have a right to observe." What are they observing and why am I the only tenant they seem to observe? Ever since I complaint about the disturbing upstairs tenants, their poor maintenance service and poor valet trash service, I have been harassed, my privacy violated to the point it has affected my right to "quite enjoyment." Staff is seen walking around my unit, writing things on their note pad and taking photos threaten me with unwarranted violations. I am suffering emotional distress, I fear for my safety because my front door doesn't lock properly and they have not fixed it. I have 5-months remaining on my lease and I am running from this place and NEVER looking back nor would I recommend living here. It's been a total nightmare, literally. I can't sleep for the disturbing upstairs noise above my bedroom, when I comp[lain, the assistance manager ask me if I have proof of the noise, I invited them to visit my unit to understand the nature of the noise but they don't care, all they care about is their new office furniture. Staff is friendly until you move in.