We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Precious Metal Dealers

          Sanctuary Metals
          BBB accredited business seal
          BBB Accredited BusinessA-Rated by BBB

          Reviews

          10 word minimum.

          You can use up to 2000 characters

          Before you can leave a review on bbb.org,

          you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

          Add now

          Provide Your Information to Leave a Review

          Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

          All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

          This is automatically determined using your first name and first initial of your last name.
          How would you like to confirm your review?
          This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

          Verify your phone number

          Enter the 6 digit code sent to the phone number ending in undefined

          If you have not received a code within 2 minutes, you can re-send it.

          4 Customer Reviews

          Sort By
          • Date
          • Highest Rating
          • Lowest Rating

          • Yukha J

            01/31/2025

            Robbie helped me navigate the complexities of setting up a gold IRA. His customer service was exceptional, making the process smooth and understandable. The gold was delivered with care, and I couldn't be happier with my decision to invest with Sanctuary Metals.

          • Mufa L

            01/30/2025

            My experience with buying silver from Sanctuary Metals was stellar, thanks to ********. She provided clear, concise answers to all my questions, ensuring I felt confident in my purchase. The speed of shipping was a pleasant surprise, and everything was packaged securely.

            Sanctuary Metals Response

            02/03/2025

            Thank you for the kind words! It was so nice working with you.

          • Lois W

            01/10/2025

            **** was my go-to person for my first cash purchase of gold coins. His insights into the market helped me make an informed decision. The coins were shipped securely and arrived much faster than I expected. Sanctuary Metals really knows how to treat their customers right.

            Sanctuary Metals Response

            01/11/2025

            Thank you so much for the kind words. I really enjoyed working with you and I'm glad I made the process smooth and straightforward for you.

          • Monica S

            11/26/2024

            Sanctuary Metals seems to prioritize educating their customers. They take the time to explain the process, the different types of precious metals, and help you make informed decisions. This is crucial, especially if you're new to precious metals investing. They are upfront about fees and the whole investment process. Transparency builds trust, and it's essential when dealing with valuable assets. You work directly with experienced professionals who can guide you through the process and answer your questions. This personalized touch can make a big difference, especially for something as important as your retirement savings.

            Sanctuary Metals Response

            11/29/2024

            Thank you for the kind words. We are glad we could help you diversify your retirement.

          Customer Review Rating

          5/5

          Average of 4 Customer Reviews

          Contact Information

          27702 Crown Valley Pkwy Ste D4 PMB 1014

          Ladera Ranch, CA 92694-0613

          Visit Website
          Email this Business
          (949) 861-7727

          Want a quote from this business?

          Get a Quote

          BBB Rating & Accreditation

          BBB accredited businessA-

          Accredited Since: 11/14/2024

          Years in Business: 1

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.