We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Directory Advertising

          Bingo Publishers Inc

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Directory Advertising.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            03/29/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            In reviewing credit card charges for the month, noted a charge from Seniorcenterscom llc with a phone number of ********** in the amount of $395.00 on 03/17/2023. No purchases or authorizations were made by me or this organization for this charge. Nor has any contract verbal or written been completed with this organization. Credit card has been notified of disputed charges. Attempts to contact someone at number listed goes to voice mail. This is fraudulent business practices and theft.

            Business response

            04/06/2023

            Not sure why this BBB complaint has been filed against or through Bingo Publishers.

            Someone has their wires crossed.

             

            This ad is for Senior Centers.com.

            Signed paperwork by ************************* was to place an ad on our site, see attached

            We did not guess all 16 digits of the credit card, it was provided to us.

            So was the proof which was signed ok as is.

            Plus the additional sites they requested to add on.

             

            Not sure why ****** would call ************, not sure how she even got that #, that is Bingo Publishers phone #.

            Different business, different product, different EIN.

            Or why BBB would reference that company at all.

             

            SeniorCenters.com contact info is all over the paperwork ****** signed. Email , Phone# and Fax.

            Yes, we do have a voice mail on that line as well and we always return calls.

            In fact notes attached show ****** spoke with ***** regarding this matter on 3/29/23.

             

            This case needs to be dismissed entirely.

            Certainly, MUST be removed from Bingo Publishers records.

            If ****** still has questions regarding the ad she purchased she can best reach ***** at ****************************.

            You can also leave a voice mail,  call ************, we try to return calls the same day.

             

            BBB - Thank you for dismissing this matter immediately.

             

            *************

            **********************

            www.SeniorCenters.com

          • Initial Complaint

            03/03/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            A telephone representative from Bingo Publishers Inc contacted me at my business via phone. He was selling ad space in bingo brochures. I agreed to purchase a half page ad which would run for 6 months. I was never told this was a recurring ad or charge. They used misleading business practices and had me sign a contract that in writing was completely different than what was mentioned to me verbally on the phone.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          C+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 25

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          24881 Alicia Pkwy #E-300

          Laguna Hills, CA 92653-4617

          Visit Website
          (800) 998-7994

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.