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          Business Profile

          Nutrition

          Wondercow Nutrition, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Nutrition.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/19/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I didn't subscribe for a monthly delivery of Wondercow Colostrum. I only wished to purchase a single container. That's all. I'd appreciate a refund for the last 2 deliveries. Please don't send any more product.

            Business response

            06/03/2024

            So sorry to hear that you did not want an active subscription with us! We are happy to provide you with a prepaid Return Label for you to send back the unused items and provide you with a full refund for your orders. Please email us with your order number at ******************************** and we will get that return label sent to you shortly. Thank you!

          • Initial Complaint

            04/03/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I recently purchased a bottle of their product. I think I inadvertently subscribed to monthly shipments. I went on their website to cancel the subscription however, there is no option to do so. when I click on the 'contact us' tab it leads to a canceled web address. the phone number that BBB provides is no longer in service. there is no email for me to reach out to Wondercow. I am not trying to return the product, I just want to cancel the subscription! I do not want another shipment of this product nor do I want to be charged for it and they have made it literally impossible to reach them. feels extremely shady to me!

            Business response

            06/03/2024

            Sorry to hear that you wished to cancel your subscription, ******! We have cancelled your subscription and provided you with an email confirmation. Sad to see you go. If you have questions for us in the future, feel free to email us at ********************************. Thank you!

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 3

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          14221 Avenue 14

          Madera

          Madera, CA 93637

          Visit Website
          (559) 880-1392

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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