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          Business Profile

          Medical Doctor

          Dr. Schulze's

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Medical Doctor.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            09/26/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            This business has sent multiple mailings to my address addressed to fictional people. I called the first time to ask them to stop, and the mailings have begun again. I have never ordered anything from this business, and no previous owners have ordered anything from this business.

            Business response

            10/26/2022

            Business Response /* (1000, 8, 2022/10/21) */ Contact Name and Title: ****** ******** Marketing Contact Phone: XXXXXXXXXX Contact Email: ******************** Hello, In response to your letter dated October 12, 2022, we are happy to report the issue has been resolved. We have successfully removed the consumer's address and all related contact information from all our mailing lists. We have also contacted the consumer and provided them with a confirmation of the removal of their address from our list, in addition to all the names we found that are associated with their address. We give our customers' requests a high priority and the best resolution possible. Below is a detailed breakdown of the process for removing a customer from our mailing list. 1. Customer makes a request to be removed from the list. 2. The customer's name and address are added to our dynamic mailing suppression list. 3. The suppression list is shared with our direct mail team. 4. The list is processed. 5. Once processed, the names and addresses from the suppression list do not receive any direct mail from us. Please let us know if we can provide with any additional information. Thank you. ****** ******* Marketing Associate Dr. ********** *************************** ******************** XXX-XXX-XXXX Consumer Response /* (2000, 10, 2022/10/21) */ (The consumer indicated he/she ACCEPTED the response from the business.) Business got in touch with me and resolved the problem

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 46

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          PO Box 9459

          Marina del Rey, CA 90295-1859

          Get Directions
          (800) 437-2362

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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