Reviews

I hired MVP Services to clean a Lazy Boy reclining set (love seat and sofa) and 5 carpets. The Lazy Boy reclining set was supposed to conditioner solution that gives a soft feel to the fabric. The owner said, he would include it for free. The fabric felt rough and not soft.The primary complaint is the 5 carpets. MVP Services agreed to take the carpets to their shop and clean them then when thoroughly dried wrap them plastic and deliver them to the garage at my house.Its been 6 months and they only delivered 1 carpet which was wrapped the long side (14 ft) which doesnt fit standing up in garage. I have talked with the owner **** (last name?) and hes promised deliver the other carpets for the last 6 months. I had to schedule a civil court claim just to get my carpets back. DO NOT USE THIS COMPANY FOR ANYTHING THEY SAY THEY CAN DO. **** comes across nice and will negotiate pricing to get your business and then does a horrible job and never delivers making **** a liar and a cheat.

Myself and my family has reached out to tony and gave him the benefit of the doubt, thinking he must be busy and we were understanding for far to long. We first contacted tony when our water flooded out our kitchen and into our living room area. He told us it will be fixed and he and the other guys got to work on it. We were able to replace our flooring and everything that got soaked. We had just had a baby and already had 2 older ones, so we really wanted this done fast and in a timely manner. He got people to come out and fix our flooring and replaced our cabinets that were effected by it, and by the way the guy he had work for him to replace our cabinets had no clue on how to do it, he was just told by tony to get it done, so the poor guy had to read the directions and try and figure it out and hope they come out good enough to hold up. As for our flooring we had the cheapest flooring put back in making us think it would be better then what we had. Which i get it our flooring wasn't top notch but were in a modular home and the flooring we had was better then what he had, he put in this flimsy ass vinyl flooring, mine as well put construction paper down. We had the hard wood click in flooring and it held up better. So later on our flooring started cracking and chipping , its peeling up and the corners have stabbed into my kids feet and we have to wear shoes all the time because it hurts to walk over our floor. I have tried to get in contact with tony and he has answered and told us he would be by to check it out and look at everything, I have sent him texts and email with pictures showing him our problem and still nothing has happened. My mom has even try to contact him and still no response, I wish it didn't have to come down to doing this but it is ridiculous to have this business and try and make a good name for your business and you treat the people who have paid with such disrespect and negligence.