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          Business Profile

          Clothing

          The Leather Bear

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Clothing.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/09/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On June 4, 2022, I placed an order for a hockey net for my nephews birthday online from this company, THE LEATHER BEAR. After making a payment I waited for an email from the company about shipping and I did not receive anything. I continue to email them because I did not receive anything in the mail. The company took my money and never deliver the product to me. I believe this company is a scam.

          • Initial Complaint

            07/30/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I ordered and was charged for a product that I never received. I received a confirmation email but the item was never shipped. I emailed twice with no response. I tried calling several times but the number just leads to a busy signal. Im looking for help to either receive the item or get a refund.

          • Initial Complaint

            07/15/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            06-01-22 Order # ************** from The Leather Bear. Emuaidmax First Aid Ointment 16oz $98.00. Paid through Pay Pal. My bank account was charged $98.00. Have not received item ordered to date. Tracking my order it has not been shipped. At this point I just want a refund.

          • Initial Complaint

            07/05/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I went onto The Leather Bear website to order a scent crusher ozone bag, I received a confirmation email but the product has not been shipped or updated in their system. I have called the web site and sent an email to their customer service but both are not working. The purchase was for $98.00 dollars

          • Initial Complaint

            06/27/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            The item that I ordered was not shipped and have not received any details but the money for the item was taken from my account.

          • Initial Complaint

            06/20/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            June 9th ordered a water heater their site has June 10th 2022 and I tried to contact them email gets returned. It wasn't shipped or anything. ***** wasted for something I need and never got. This company needs to be shut down permanently. I am not happy with this scam company. Please do something about them immediately ??

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 2

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Mission Viejo, CA 92691-5608

          Visit Website
          (302) 751-0357

          Customer Complaints Summary

          7 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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