Reviews
6 Customer Reviews
Review from Tamia M
1 star10/28/2024
I recently opened an account. I tried using the virtual card. I didnt know there were requirements on the merchants. They approved my account and then told me they could not assist with my card because I tried using the card on unauthorized merchant. This company has opened up a trade line on my credit then denied me access. The requested documents from me I sent in the documents and the company denied me use. This company is racist! I will be following up with a lawyer!Review from William V
1 star09/30/2024
Are you trying to build good credit? DON'T DON'T DON'T use AVA (****************************) to build your credit!In order to build your credit you need multiple OPEN accounts. I paid them for the annual plan; and as the renewal date was approaching I paid the annual payment again. ***************THEY CLOSED!!!!!!*************** my account. The frustration ***cannot*** be described in words. Impossible to get a human being on the phone. And via email they ***REFUSED*** to rectify the situation due to the mitigating circumstances. Good primary tradelines to build your credit alternatives are Creditstrong, KOVO, GROWCREDIT, ********, secure pledge loans with Navy Federal.Review from Tanner K
1 star05/31/2023
Most destructive app on the market. **************** is bad they repeat everything like a broken record never **** really read what you say they just repeat repeat. DO NOT I repeat DO NOT Download this huge scam they should be sew for falsifying reports. Will never change my rating for this rat infested company.
Ava Response
06/06/2023
Hi ******,
I apologize for experience. I have contacted our customer service team and they will look into this right away.
Regards
Review from Kayla L
1 star03/20/2023
Finished my build and save after a year. Reported fake negative payment history after their app erroneously stated that my payment went through. App is bugged spoke to customer service they state too bad not removing. Also they are holding my $250 hostage forced me to open another build and save account to link bank account to get funds. Falsely still reporting late payments. They have an error requiring me to link my account again after its already linked to receive my deposit. Its been three weeks emailed customer service they see no error on their end. I want my **** money. AVOID AVOID AVOID THIS AVA FINANCE APPReview from Josh L
5 stars07/25/2022
Ava is a great app! I like how they have no hidden fees or interest, and they report to all three bureaus. Helped improve my score and it first showed up in a week on my report.Review from David K
5 stars07/25/2022
THE best credit building and finance app out there. Reports to all three credit bureaus on time. It really works. Trust me. The best part is how simple and transparent it is. No hidden fees or weird gimmicks.
Customer Review Rating
Average of 6 Customer Reviews
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