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          Business Profile

          Video Game Dealers

          Simply Unlucky GAME SHOP

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Video Game Dealers.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/19/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I paid $135.31 for a Temporal Forces Booster box, but was sent a Shrouded Fable elite trainer box only worth about $35. I emailed the company yesterday, 12/18, and today, 12/19, but havent received a response. I would like a refund of my all money as I dont trust the company to send the appropriate item in new condition at this point. If they would like to send a prepaid shipment tag, I will mail back the item they wrongly sent.

            Customer response

            12/26/2024

            Better Business Bureau: In regards to complaint ********, the issue has been resolved. The seller contacted me directly and there was a miscommunication about the packaging. Thank you for your assistance.

          • Initial Complaint

            06/15/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Pre-Ordered Modern Horizons 3 Commander **** Display off of their digital store on the website TCG Player. I ordered the product on 5/30 the product didn't release until 6/14 the store stated on the date OF THE RELEASE (6/14) not before mind you, when they had PLENTY of time to inform me then, that they didn't get enough for ALL of their pre-orders, As a former hobby store owner, and having to work with distribution centers, i know that this retail store would have had this information WEEKS before the release. At the time of the pre-release the price was 239 plus tax, these sets are now going for 260 on average plus tax, its clear to me that the ship knows this and canceled their low end pre-orders to sell this product at the higher price, This is clearly an unethical business practice, and the public and shop needs to know. The shop DID refund me on the site TCG Player, but now there is no way i will be getting this product at that original price. This is a terrible retail store and this type of business practice needs to be legal.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          C

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 11

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          2307 Oakdale Rd Suite 704

          Modesto, CA 95355

          Visit Website
          (209) 857-2805

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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