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          Business Profile

          Cleaning Services

          The Maids in Oceanside

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Cleaning Services.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/30/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            ******** the owner of The Maids business came over to my residence on December 29, ************************************************************************************************************************ the estimate would be $125.00 a cleaning, I gave her the contact information of the folks that would be paying for the cleaning services of my residence. We shook hands on the verbal agreement, Im a disabled combat veteran dealing with stage four cancer. She was very excited to work with me and clean my residence starting the first Saturday in January which was January 7, 2023. . *********************** with the semper ******* called her following New Years to get the services going for me because the Semper ******************** is paying for the services. She did not return ****** phone call and she did not return my phone call and the services were suppose to start the first Saturday in January 2023. Im in active chemo treatment and need immediate assistance with cleaning of my residence and she said she could start right away and was excited to support disabled combat veterans. The problem is the owner never called me back to actually get the services going after she agreed to do the services in my residence. ****** who is paying for the services called and left a message and ******** never called ****** back either. I went over to the business in person and she wasnt there and the business next door told me that she had been gone and had some personal things going on, not sure what. Today I finally got ahold of and she tells me she isnt going to do the cleaning service because I called too much. This is not true and she is lying, Bad business and dishonorable Business ethics.

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Years in Business: 28

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1012 S Coast Hwy Ste B2

          Oceanside, CA 92054-5062

          Visit Website
          (760) 826-3300

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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