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Author's PressThis business is NOT BBB Accredited.
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Reviews
24 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Pamela D
1 star07/25/2024
They are fraud and steals people money off other peoples booksReview from Debbie L
1 star07/09/2024
I would not go with this company as they do not do what they say they are going to do. For instance, I have sent 10 of my published books to them and they have not responded with sales amounts. In fact I am CONCERNED THAT THEY HAVE REPRINTED MY BOOK WITH THEIR LABEL as I am not receiving any royalties from them and I am seeing my book available in random bookstores.I would hope that this problem can be solved without the need for legal action.Review from Joseph G
1 star05/17/2024
Poor communication and lack of transparency. They dont answer questions or get results. They even act like it is hard to send you earned royalties. Almost no return on the massive investments you make with them. It is strongly implied that all the investments will help you get a big contract with a traditional publisher. Sometimes months go by without a phone call or email.Review from Jaime F
1 star04/09/2024
Are these people a good company to deal with? Do you only have to have one publisher of your book or can you have many sellers? Meaning different companiesReview from Jeff W
1 star12/04/2023
This is an amoral company that spams my phone REPEATEDLY in the early morning hours. I would NEVER CONSIDER DEALING WITH THEM.Author's Press Response
12/05/2023
We are sincerely sorry to hear about the inconvenience you have experienced. At Authors Press, we value our customers and their peace of mind above all else. We take your complaint very seriously and have immediately launched an investigation into the matter.Upon initial review of our call logs and records, we have not found any evidence of your phone number or name being contacted by our team. However, we understand that this does not negate your experience, and we are committed to resolving this issue to your satisfaction.We kindly request you to provide us with more specific details, such as the phone number that received the calls and the exact times of these calls. This will greatly assist us in our investigation and help us ensure that such an incident does not occur in the future.We apologize for any distress this may have caused you and assure you that we do not condone or practice any form of unsolicited communication. We appreciate your patience and understanding as we work to resolve this matter.Please feel free to contact us directly at ************** or email us at ******************************* if you have any further questions or concerns.Review from Jude B
1 star09/20/2023
Why has this scam not been shut down yet? They continue to ******* with unsolicited calls.Author's Press Response
12/05/2023
Hi ********************* We are deeply sorry to hear about your recent experience with unsolicited calls, and we appreciate you bringing this matter to our attention. At Authors Press, we value our customers and their satisfaction is our top priority. We take all complaints seriously and have immediately initiated an investigation into your claim.Upon initial review of our call logs and records, we have not found any evidence of your phone number or name being contacted by our team. We understand that this does not negate your experience, and we are committed to resolving this issue to your satisfaction.We would like to clarify that Authors Press is not a scam. We have helped hundreds of authors achieve success and sell thousands of their book copies through our advertising efforts. We understand that not all experiences may be positive, but isolated negative reviews do not define our overall service. We are more than willing to address any specific concerns or issues you may have had with our service.We kindly request you to provide us with more specific details, such as the phone number that received the calls and the exact times of these calls. This will greatly assist us in our investigation and help us ensure that such an incident does not occur in the future.We would also like to take this opportunity to request any evidence you may have that supports your claim of Authors Press being a scam. We are prepared to take legal action to protect our reputation if necessary, but we believe in resolving issues amicably and transparently.We apologize for any distress this may have caused you and assure you that we do not condone or practice any form of unsolicited communication. We appreciate your patience and understanding as we work to resolve this matter.Please feel free to contact us directly at ************** or email us at ******************************* if you have any further questions or concerns.Best Regards, Authors Press ****************Review from Marc R
5 stars09/19/2023
Working with Authors Press has been an absolute pleasure for me. Their professionalism, dedication, and creativity shine through in every fulfilled promise they deliver. I look forward to many more collaborations and I am more than positive that I will work with then again if ever I want to publish another workReview from Thomas C
1 star08/12/2023
What can I say about Authors Breeze publishing other than (and I am quoting ***********, son of Ecthelion II in LOTR) FLEE, SAVE YOURSELVES IN WHATEVER MANNER YOU CAN!Yes, run screaming into the night rather than use these grifters. Here are my SPECIFIC complaints:1. Spotty knowledge and conflicting advice regarding publishing in general. (***********************)2. Good sales pitch and not followed up. (***************************)3. They said I could speak with my team leader. All phone numbers blocked and no returned calls. (They talked freely to get a payment, though)4. Formatting was a joke. 5. Pitched that they would republish a book in a week6 months later nothing! (Said that Amazon was having trouble on their end. This was not true. (Not sureis this to be construed as a lie?)7. Had to do a charge back through my CC account. (Pending so we'll see)Well, that's my story and I'm sticking to it. Have fun with these nit ****.Author's Press Response
08/13/2023
Hi *******************************,Thank you for bringing your concerns to our attention. We would like to clarify that we are Authors Press, not Authors Breeze. We apologize for any confusion caused by the mix-up in names.Upon thorough investigation, we could not find any records of a consultant named *********************** or *************************** in our company. Furthermore, we have no history of conversations with a customer under the name ******************************* or the email address ************************* want to assure you that we are a credible and reputable company. It is unfortunate that there are scams and individuals impersonating our company. We urge you and others to be cautious and verify the authenticity of any communication claiming to be from Authors Press.Regarding your complaint about blocked phone numbers and unanswered calls, we want to clarify that our contact number is always available for our clients. While we may not be available during weekends, we do receive and respond to phone calls from our customers. It is impossible for us to block phone numbers, and we apologize if you experienced any difficulties in reaching us.We take your feedback seriously and strive to provide excellent service to our customers. If you have any further concerns or questions, please do not hesitate to reach out to us directly. We value your feedback and appreciate the opportunity to address this matter.Thank you for bringing this to our attention.Sincerely,Authors Press **********************Review from Christopher S
1 star02/28/2023
***** called me last night and again at 8:30 this morning trying to get me to sign on to his project. I asked for an email about Authors Press and he sent one to me. Very unprofessional looking. This smelled fishy from the get go and then more so after I saw the email. On the phone he flattered me about my book, telling me that I could reach so many more potential customers by joining his thing. Very weird. After the second phone call I told him to leave me alone and stop calling.Author's Press Response
07/03/2023
Hi ***********************************,Thank you for taking the time to share your concerns about a person claiming to represent Authors Press. We understand how disruptive and frustrating these kinds of experiences can be.We take all allegations seriously and conducted an immediate internal investigation in response to your complaint. We can confirm that we do not have any consultant or employee named ***** in our team. Additionally, upon a thorough review of our call records, we found no evidence of any interaction with your name, further suggesting that this individual is not associated with Authors Press.We pride ourselves on our professional conduct, and we're concerned about the possibility of our name being misused. We would like to advise you not to share any personal or financial details with unknown individuals, especially those claiming to be from our organization without verifiable proof. We strongly encourage you to rely only on direct communications from our official channels.We truly appreciate your vigilance in bringing this to our attention. It helps us protect not just our reputation, but also the security of potential clients like you. If you receive any further communications from this person, we would appreciate it if you could inform us immediately. Your cooperation is invaluable in helping us address this situation.Please do not hesitate to reach out if you have any further queries or if there's any other way we can assist you.Kind regards,Review from Alan D
1 star01/16/2023
This is a SCAM!! ********************* should take away their fake rating!! They spammed me with a phone call about some nonsense promotion opportunity. This NOT the way to conduct business. Stay away!!Author's Press Response
07/03/2023
Subject: Response to Your Recent Complaint About Authors Press Hi *************************,I appreciate your taking the time to communicate your concerns, and I want to assure you that we at Authors Press are committed to providing the highest standards of professionalism and integrity in our business operations.We've taken your complaint seriously and immediately launched a comprehensive internal investigation. It's important for us to clarify that we have a strict policy against unsolicited communications and we deeply respect our clients' and potential clients' time and privacy. We have protocols in place to prevent any such incident of spamming.From our investigation, we were unable to identify any records indicating that we initiated a call to you regarding a promotional opportunity. It is possible that you may have been targeted by an entity falsely claiming to represent Authors Press. We're deeply concerned about this potential misuse of our name and are taking all necessary steps to address this issue.We understand the frustration and inconvenience you may have experienced, and we sincerely apologize if the actions of this unaffiliated individual have caused any disturbance.The Better Business Bureau has awarded us an A+ rating, reflecting our consistent commitment to excellence and customer satisfaction. We work diligently to maintain this standard and we take any allegations that could tarnish our reputation very seriously.If you receive any further communications from this individual or any other suspicious activity related to Authors Press, we kindly request that you notify us immediately. Your cooperation is invaluable in helping us resolve such matters.Please don't hesitate to contact us if you need any further assistance or have any queries. We're here to help.Thank you again for bringing this to our attention.Kind regards,
Customer Review Rating
Average of 24 Customer Reviews
Contact Information
1321 Buchanan Rd
Pittsburg, CA 94565-6406
Business hours
Today,9:00 AM - 6:30 PM
MMonday | 9:00 AM - 6:30 PM |
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TTuesday | 9:00 AM - 6:30 PM |
WWednesday | 9:00 AM - 6:30 PM |
ThThursday | 9:00 AM - 6:30 PM |
FFriday | 9:00 AM - 6:30 PM |
SaSaturday | 9:00 AM - 6:30 PM |
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