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          Business Profile

          Online Dating Services

          2redbeans

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Dating Services.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/02/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            This website stole my information and put it online for dating. I have never used this web before. It used my English name(******) and avatar of my Wechat account and made up other information like age, hobbies, education background...A few days ago in November, someone said want to date me and I told him thats not me and they are stealing info. He then complained to the company itself and got back to me that the company have deleted the page that day. Today I received another one and I found that there's still a page of mine, with my name and photo, but the information are different. I think they have used my info to build some accounts. They must delete the pages with my name and photo!Thanks!

            Business response

            12/18/2024

            Dear ******,

            Thank you for bringing this to our attention and for being vigilant about suspicious activity.

            After reviewing the situation, it appears that the caller obtained your information from an illegitimate source and is attempting to carry out a scam. As 2RedBeans is a well-known platform, scammers may falsely associate themselves with us to establish trust with potential victims.

            The screenshot you provided has been manipulated using photo editing software. You can verify this by using image analysis tools or take a closer look at the phone number and name/location section with your naked eyes. Specifically, the phone number and user information displayed in the screenshot are falsified. Please note that 2RedBeans does not disclose users' contact information on our platform. Any contact details shared are done so voluntarily by users through private messages.

            This scam is similar to others where perpetrators falsely claim they obtained your contact information from reputable sources like LinkedIn or job-search websites. Typically, if you attempt to call these numbers back, the calls do not go through.

            To help combat such scams, we recommend reporting these phone numbers to online scam detection agencies, such as ****'s Fraud Watch Network. By doing so, you can help protect others from falling victim to these schemes.

            If you have further questions or need additional assistance, please dont hesitate to reach out.
            Best regards,
            Q

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 15

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          5776 Stoneridge Mall Rd # 180

          Pleasanton, CA 94588

          (866) 697-8066

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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