Genealogy
FamilyTreeNow.comThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Genealogy.
Reviews
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ba H
1 star07/11/2024
This sight displays public information that has not been authorized by me.FamilyTreeNow.com Response
07/16/2024
Hello,
All of the information on our website is from public record databases. Every person aged 18 and older can have a public record. This information is collected on a County, City, State and federal level and can also come from reporting information during normal every day activities such as grocery store club cards, magazine subscriptions, voter registration, warranty cards, even fishing licenses, and forms you fill out when browsing the internet. There are thousands of ways this information gets reported.
If you would like your records removed, please submit your request by using our online removal tool, linked below. We will also endeavor to block future public records that belong to the same person, but identifying these future records is not 100% accurate and cannot be guaranteed.
****************************************
Thank you,
FamilyTreeNow.com
NOTE: FamilyTreeNow is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from Brandi R
1 star04/16/2024
Tried to remove my information from this public site and they blocked me- so they can publish all my personal information but I can't request to "opt out" without being blocked!FamilyTreeNow.com Response
04/18/2024
Hello,
We apologize for any inconvenience. Please email us directly to provide the URL/web address of your profile details page so we can identify your profile.
Best regards,
FamilyTreeNow Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from Mindy W
1 star03/04/2024
I just read the reviews on this site. I googled my own name and found all my personal information free for anyone to look up. Do not work with this company.FamilyTreeNow.com Response
03/15/2024
Hello,
FamilyTreeNow has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in *****************. Public records are created from a variety of sources, including phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.
Although FamilyTreeNow provides public records, we don't create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so we strive to report the most up-to-date and accurate information possible; however, this information must be publicly reported by the person themselves.
Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
You will need to click 'View Details' on your search result to see the 'Opt Out This Record' button
*****************************************
If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.
For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************
Thank you,
FamilyTreeNow.com
NOTE: FamilyTreeNow is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from KK M
1 star02/24/2024
Absolutely horrified to find not only personal identifying information about me readily available on this site but very upset that my phone number was shared & concerned as I typically use a ****** number (only ******************************** have my actual cell). As others have stated I have concerns based on the nature of my work that have caused me to be extremely careful/protective of any online presence. I do routine checks & as of a few months ago there was nothing- I am very concerned where this info has come from and upset because I already noticed an uptick in unsolicited calls (went from 0-2 annually to 12 in the last two weeks).I have requested an opt out however my phone number is still pulling up with a search- completely unacceptable.FamilyTreeNow.com Response
03/15/2024
Hello,
FamilyTreeNow has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in *****************. Public records are created from a variety of sources, including phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.
Although FamilyTreeNow provides public records, we don't create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so we strive to report the most up-to-date and accurate information possible; however, this information must be publicly reported by the person themselves.Complete the steps involving searching for your name, and selecting it for removal.
You will need to click 'View Details' on your search result to see the 'Opt Out This Record' button
*****************************************
If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.
For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************
Thank you,
FamilyTreeNow.com
NOTE: FamilyTreeNow is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from Gyet F
1 star11/16/2023
LLC set up to scam people, cant wait for new laws to take effect and companies like this will be gone after they are audited.Review from Ste C
1 star11/15/2023
Service stinks and possible theft of personal info by employees You have all my personal info already.. Do what youve been doing.. Using my info for your personal criminal behavior..FamilyTreeNow.com Response
11/22/2023
Hello,
FamilyTreeNow has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in *****************. Public records are created from a variety of sources, including phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.
Although FamilyTreeNow provides public records, we don't create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so we strive to report the most up-to-date and accurate information possible; however, this information must be publicly reported by the person themselves.
Best Regards,
FamilyTreeNow Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from Rachael K
1 star10/12/2023
If I could give 0 stars I would. Im a Social Worker and work in a sometimes dangerous profession. I dont need clients/patients showing up to my home or, calling me inappropriately. There is no need for this website as other legit genealogy websites NEVER have this personal of information and, most require an account or subscription. Not to mention that I refuse to go through the opt-out process as they require more personal information to confirm your identity. My family and my personal information including past and current addresses, phone numbers, birthdays, and possible relatives and acquaintances crosses a line into DOXING millions of people. You are not a legit business and I hope you go to go prison for your disgusting and unsafe behavior. Your business is not only a scam, but is putting millions of people at risk.FamilyTreeNow.com Response
10/19/2023
Hello,
The only information we collect during the opt out process is your email address. This is used only to prevent bots from abusing our system by sending you a verification email to confirm the removal of your information.
We are happy to assist you with the removal of your information from our website.
Please go to the link below and carefully follow the instructions. Make sure you complete the steps involving searching for your name, and selecting it for removal.
You will need to click 'View Details' on your search result to see the 'Opt Out This Record' button
*****************************************
If you are a ********** resident and are looking to exercise your right to opt out under the California Consumer Privacy Act (CCPA), please click on the link titled Do Not Sell My Personal Information on the footer of our home page.
For additional information about the removal of your information, please visit our Privacy Policy found at
******************************************
Thank you,
FamilyTreeNow.com
NOTE: FamilyTreeNow is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from Deborah P
1 star09/20/2023
I received a notice from my discover card that my name and age was found on the dark web. I filed a fraud claim with ******** and ran a search of the dark web. Experian report states the source of my name and age came from Family Tree Now, i don't even have an account with **********************, where is this site getting source information???FamilyTreeNow.com Response
09/21/2023
Hello,
FamilyTreeNow is not a darkweb website.
FamilyTreeNow has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in *****************. Public records are created from a variety of sources, including phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.
Although FamilyTreeNow provides public records, we don't create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so we strive to report the most up-to-date and accurate information possible; however, this information must be publicly reported by the person themselves.
Best Regards,
FamilyTreeNow Customer Support
NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from Niko D
1 star08/12/2023
The site displays personal information without consent. I have a removal request that is over 6 months old and still did not remove my info. They share and sell personal information and do not care if it is accurate. This is not a legit business.FamilyTreeNow.com Response
08/15/2023
Hello,We apologize for any inconvenience. Please email us with the URL/web address of your profile details page so we can remove your profile.Best regards,FamilyTreeNow Customer Support NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.FamilyTreeNow.com Response
08/15/2023
Hello,We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.Best regards,FamilyTreeNow Customer Support NOTE: ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FamilyTreeNow is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.Review from Bonnie C
1 star07/14/2023
FamilyTreeNow somehow has listed all my personal information. I was alerted that they may be selling my information or attempting identity theft. They are a scam website that somehow gets your information through a data breach and can use it to have identity theft. If you try to get off their list, they scam you further. DO NOT go to this website!
Customer Review Rating
Average of 12 Customer Reviews
Contact Information
1420 E Roseville Pkwy Ste 140-325
Roseville, CA 95661-3078
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.