Complaints

• Initial Complaint

  01/15/2025

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  You have ignored my emails, please cancel my subscription and refund me the $56.42 you just charged. DO NOT CHARGE ME AGAIN. Thank you.

  Business response

  01/16/2025

  Thank you for reaching out and bringing this matter to our attention. We want to ensure complete transparency regarding your experience and clarify how the discount was applied to your order.

  When you initially placed your order, you received a 50% discount as part of the promotion. After your request to postpone the delivery, our process required us to refund the original transaction and issue the 50% discount as a wallet credit for future use. You agreed to this and we reset bot the payment and delivery date for you. This allows us to honor the discount when your subscription renews on the requested delivery date.

  Between the time of the refund and the renewal, the contents of your cart were adjusted to a lower total cost. Our policy ensures that any discount applied remains consistent with the terms of the promotion50% off the current cart total. As a result, the wallet credit was adjusted accordingly (reduced),to match what was 50% of the items in your cart. 

  We understand your concern and want to emphasize that no owed funds were removed from your account. Instead, the wallet credit reflected the updated order value at the same 50% discount rate. We are committed to ensuring fairness for all our customers and stand by our policy to provide accurate and consistent discounts. Furthermore, your offical request to cancel the subscription arrived on Sunday, January 12th - Two days after our published 7-day required cutoff time to cancel any pending orders as orders at that point, have already entered into nationwide production. We canceled the account for you at that time and your one order, which you were given the 50% discount you originally intended to receive is scheduled to arrive to you this week. No further orders/charges will occur given that we canceled your sabscription, as requested, on the day you asked us to (Sunday, January 12th).

  Should you have further questions or need clarification, we are happy to discuss this matter directly. Please dont hesitate to contact us directly.

  Customer response

  01/16/2025

  I am rejecting this response because:
  
  Well would you like to be honest that you ignored my emails on 12/28, 12/30, 1/2, 1/6, 1/8? And even claimed as such that you received no emails for me in the month of January until 1/15/2025? Well, that was a lie too.
  
  My $67.** was not a % off discount. It was credit to me from a past order long before November of 2024. You don't get to just take it away and then be like ooops sorry we forgot to tell you that you cant have that discount if we give you a different discount, when I ASKED YOU ON 1/6 IN THE SAME EMAIL WITH THE *** I WAS WORKING WITH. 
  
  
  Furthermore, You ignored my emails showing you your website was broken, and then telling you that I did not agree to the charge of 101 - 55. That email is seen in the attachment and dated 1/6, and again 1/8. Nice try. You claim you reply to all emails within ***** hours, and your customer support chat **** are online Live Chat 8-5 PST. No, they arent, they are not even online right now and its 330PM EST. ************ should have responded, by 1/8, acknowledigng that you were going to charge me more than I was expecting, and you should have THEN at that point canceled the subscription. Instead, you ignored me.
  
  This is all on you, Trifecta. I've got the email chains attached. 

  Business response

  01/17/2025

  Thank you for your response. We appreciate the opportunity to clarify the situation and address your concerns.

  First, wed like to apologize if you feel there were delays in communication. We strive to respond to all inquiries within 2448 hours, but we acknowledge your frustration and will review this internally to ensure we continue to improve.
  To clarify the issue with the credit:

  Credit from a Previous Account:
  The $67.** credit you are referring to was associated with your previous subscription account (#********. When you created a new account (#******** to use the 50% first-time order discount, the credit from the old account could not be applied to the new account. This is because our system requires credits to stay tied to the original account for accurate tracking and application. Using credits from one account while simultaneously applying a first-time order discount on a new account would result in discounts exceeding 50%, possibly even receiving free orders, which is outside the scope of our policies. If you wished to use the $67.** credit, you would need to reactivate your original subscription. However, by doing so, the 50% first-time order discount would not be available, as it is designed exclusively for new customers.

  Discount Application on New Subscription:
  On your new subscription (#*******), you successfully used the 50% discount.

  Order and System Concerns:
  Regarding your claim that our website was broken and charges were processed without your agreement, by placing an order on our website you create a weekly subscription and agree to our terms of service that orders are automatically processed every renewal period (Saturdays) as was the case with the order in question here.

  We value transparency, and while we understand this situation has been frustrating, we want to assure you that all actions taken were consistent with our policies to ensure fairness across all customers. If you would like to reactivate your old account to utilize the $67.** credit instead of the 50% discount, we are happy to assist with that process. We hope this clarifies the matter, and we remain available to address any additional questions or concerns.

  Customer response

  01/20/2025

  I am rejecting this response because:
  
  I showed your website was very clearly broken after I asked to downgrade plans and your *** told me to go ahead and do so on your website. I sent multiple emails showing your website was broken. I sent multiple emails that were ignored.
  
  On 12/16 I signed up to get a 50% offer. My (EXISTING!!!!!!) ***** (FROM A LONG AGO ORDER WITH ISSUES) was applied to my order, it was not a "WELCOME OFFER". Then, my 50% was applied. 
  You said "get ready for your box one day late!" and I said "dont send. please put my credits (CREDITS!!!!!!!!!!!) back on my account
  
  You did. Then I said Forget it cancel the whole thing. 
  
  You said "please stay, we'll gve you another 50% off." Your website was then broken for DAYS
  
  FINALLY your website came back to function with no acknowledgement of my emails. I said sure, please USE MY CREDITS FIRST as you did on 12/16. You didnt. You did on 12/16. But not for 1/17. 
  
  Thanks, but I reject your ***ly full of lies. 
  
  Best regards.

• Initial Complaint

  11/08/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  Hello,I wish to file a complaint against Trifecta Nutrition **** (******************************************) due to consumer fraud and unfair trade practices:Their service is weekly food delivery They offer a money-back guarantee on the 1st delivery (which they complied with)However, when I asked to cancel and dont send any more packages they said sorry too late the fine print says you have to cancel 7 days in advance of the shipment!I contacted them 4 days before the 2nd shipment and ***** tracking shows they hadnt even shipped it until 3 days later!Because of the timing in their fine print they are pulling a SCAM in that you have to cancel on the day you get your first shipment!Note that I have the disputed the $120.98 charge with my credit card company.I am sure Im not the only one to get scammed by this company, so I wanted to make you aware of it. It certainly doesnt give a good reputation to those companies in ********** that are reputable and consumer friendly.Please advise me how I can assist you in escalating this matter and what you recommend regarding the filing of a civil suit. I would appreciate it if you would keep me apprised of your progress in this investigation. Thank you in advance!****** ***** **************************************************

  Business response

  11/12/2024

  Dear Mr. ****************** you for reaching out and for the opportunity to address your concerns. We understand the frustration you experienced with your recent attempt to cancel your order, and we apologize for any inconvenience.

  To clarify, our cancellation policy requires 7 days' notice before the delivery date, which ensures that we can manage the complex logistics of nationwide meal production and shipment of perishable items. In this case, the delivery date for your second shipment was November 8th. According to our terms, the cutoff for cancellation was Friday, November 1st. We received your request to cancel on Monday, November 4th, which was 3 days past the deadline.

  As a company committed to sustainability, we aim to minimize food waste, which is one of the key reasons we have this advanced notice requirement. Once meals enter production, they are prepared specifically for each order and cannot be repurposed or resold.

  Our intention is never to mislead or inconvenience our customers, and we strive to maintain transparency about our policies, which are detailed in our Terms of Service - To which our 7-day cutoff is mentioned numerous times. We are committed to a positive experience for all our customers and welcome any further questions about our policies or how we can support you in the future.

  Thank you again for sharing your feedback

• Initial Complaint

  11/02/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  I signed up for a subscription meal service in October. I received the meals and decided to try before I committed to every week shipments. I skipped a few weeks on the website, as they dont allow you to cancel your subscription online. I decided that I did not like their food and would not be signing up to receive a new order. Since they dont allow you to cancel, I waited for them to send me an email once they will allow me to cancel the week it would resume after skipping. I never received the email and money was taken from my account overnight on Friday 11/1. I noticed this on Saturday, 11/2 and sent an email to cancel and return my money. They told me they were already gathering ingredients and cooking meals. I called and they refused to get a manager online. I told them I couldnt afford it and that I didnt like it and will be refusing them to ship the meals to me. I gave plenty of notice even if it was past their cut off time. They did not have a manager call me back instead they had a manager email me. I am extremely upset and feel like they are refusing to work with me and are waiting for the item to ship before they help me. They were notified within a reasonable timeframe before they gathered or cooked anything to know that I wanted to cancel. They are waiting until the package ships to call me back just to say oh well your food has shipped.

  Business response

  11/04/2024

  Thank you for reaching out to us. We understand your frustration, and were here to clarify our policies and see how we can make things right for you.
  
  First, we do allow customers to cancel their subscription anytime by simply emailing us with a request to cancel. This option is highlighted on the account dashboard, and weve attached a screenshot showing exactly where to find this. We want to make the process as simple as possible, so our team is always available to assist with any cancellation requests received by email.
  
  We maintain a 7-day lead time for cancellations. This timeframe is essential for us, as it allows us to ensure were preparing fresh, perishable meals and managing the logistics of nationwide shipping. With thousands of orders processed each week, once we move into this production window, it's not possible to locate and stop one specific order. We emphasize the importance of this 7-day lead time in our policies, and any requests received after this cutoff limit cannot be guaranteed. Reaching out to cancel an order under 7 days of notice, unfortunately, is not providing us with the time required to prevent it from shipping.
  
  While we are unable to cancel orders after this window has passed, we want to ensure your satisfaction. We have processed a 7-meal refund off of the first delivery, which honors our published satisfaction guarantee "If you are not 100% satisfied with your first order, you get a full refund up to 7 meals" as stated in our terms of service.
  
  We hope this clarifies the situation.

• Initial Complaint

  10/23/2024

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  On 10/13/2024 I was presented with a promotional offer for my first order of Trifecta and decided to click through to check out what was availible.I signed up, with many screens stating I'd be able to customize plan and select meals, etc after providing my payment info. Immediately after doing so I saw an ominous countdown on my acct page that I'd be charged for the upcoming weeks meal in an hour.There was NO WAY to skip the first order, and I was planning on setting my first order for the following week, as I I was currently working out of town.I had to wait until the following morning to call the company and address this, as a result I was charged half off the first order price, $88.99. The payment was quick and complete in my bank account in less than 12 hours.I was told 10/14 that a refund was being issued for the meals I was never going to be receiving and a credit for the amount of the first box discount would be on my profile as Trifecta Cash (or whatever their currency is)- that appeared instantly and was a different amount than what I'd been charged so NOT accidentally adding my refund as store credit.The money NEVER showed up back to my bank. I called on 10/16 a day was told to call back 10/18. I called 10/18 and was told to call back 10/21.On 10/21 I was told their "financial department" had a transaction number for the refund and they considered it complete. The woman on the phone said the refund was processed 10/16. She said anything further I'd need to contact my bank.She send a screenshot of my payment in their records showing 3 bulletin steps, settled, submitted for settlement, authorized.She also sent a screenshot showing their internal ledger a refund and a charge transaction with ref # only relevant to ******* 3 steps of settled, submitted, authorized to my actual **********'s 10/23/24- the money is not in my bank. My bank says Trifecta has only 1 transaction and their ref # is useless to them.I want my refund.

  Business response

  11/06/2024

  Hello *****,

  We understand the importance of transparency in resolving concerns, especially when it involves refunds. Heres a summary of the actions weve taken to assist in this matter.
  
  We processed the refund on 10/16/2024, as confirmed by ******, along with a transaction code your bank can use to locate the funds. We have repeatedly requested that you provide a contact at your bank so that we can work directly with them to resolve any issues. Unfortunately, despite these requests, we have not received the information needed to expedite communication with your financial institution. We remain committed to resolving this, and if you provide your banks contact information, we are ready to engage directly with them to ensure you receive your refund as soon as possible.

  For additional transparency, I've also included the most recent email from our processing partner (******):
  
  "I can confirm that you are correct, the refund was successfully issued and is complete on your end.  Typically, refunds appear on the buyer's end within 3-5 business days, but this can vary depending on their card issuer. If the buyer insists that they haven't received the funds yet, you can give them the Acquirer Reference Number (***), also known as a Trace ID.  They can provide this information to their financial institution to assist in locating the refund.  Below is the *** for this specific transaction:
  
  ***: 74116414288716084163578"
  
  Again, we're happy to address this directly with your banking institution. We would simply need to be provided with a contact to connect with.

  Customer response

  11/07/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
  
  

• Initial Complaint

  04/08/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  on 4/5 I received my first meal subscription delivery and accepted the order when I arrived home from work. I tried my first meal on the morning of 4/6 and immediately didn't like the quality or taste of the meal. I contacted Trifecta customer service and requested that my subscription be cancelled and I be issued a refund. I was told that I couldn't be issued a refund because next week's order was already being processed and I had until 4/5 to cancel without charge. I explained that this was my first week of meals and just tried them and don't like them. I was told too bad and refund will not be issued.

  Business response

  04/09/2024

  Hi ********,
  
  I reviewed your correspondence with ****** and what she explained to you is correct in that we have a 7-day lead time for any order changes. This includes canceling an upcoming order. The deadline is Friday night at 11:59 PM Pacific Time. If we do not hear by that point, orders are processed and sent into production which we are then unable to stop from shipping out. I understand you wanted to try just one box before committing to future deliveries on the subscription you enrolled into, however, in order to have ensured you would only receive one box to sample, you would have needed to contact us any time between the time you placed your first order (March 26th), and the day of your first delivery on April 5th
  
  I would like to take a moment to clarify our subscription model with you to ensure you have a clear understanding of the process. Trifecta operates as a weekly subscription service, which means that when you initially subscribed, you agreed to receive weekly meal deliveries unless you chose to either skip a delivery or cancel your account within a ***** window. This window is an essential part of our service to give our customers the flexibility they need.
  
  To provide a specific example based on your recent experience, your first order with us was placed on March 26th. Given our seven-day policy, you had until Friday, April 5th, to make any adjustments, such as skipping the second delivery or canceling your account, to avoid a renewal payment and subsequent delivery. That gave you 11 days to decide whether or not to forego the 2nd delivery in exchange for trialing one order without a renewal processing.
  
  It's important to understand our production process as well. We prepare our meals for Friday deliveries during the weekend before the scheduled delivery date. If we do not receive a request from you to skip or cancel your delivery by the Friday deadline, we must assume that you are expecting a delivery for the upcoming Friday, and we begin processing your order. This is an integral part of our operational efficiency and ensures a seamless experience for our customers.
  
  We would like to emphasize that given our operational process, we are unable to stop subscriptions and wait for customers to contact us before initiating the next one, as this would disrupt our production and delivery schedule for all our customers. Our customers expect their deliveries every Friday so we cannot make assumptions on who does, or does not, want a weekly order to a subscription they enrolled into. We believe this process provides the convenience and predictability that many of our subscribers appreciate.
  
  Finally, I do see that ****** granted our satisfaction guarantee to you which does cover up to 7 meals from the initial purchase, within 10 days of receipt. That refund amounted to $54.25 and was processed the same day she spoke with you on Saturday, April 6th. Please allow 3-5 business days for those funds to post back to your bank.

  Customer response

  04/09/2024

  I am rejecting this response because: as a new consumer of this vendor, I should be given time to sample the product and decide if I wish to continue the service.   This was not permitted and now I am being shipped additional food that I do not want and being billed for it.   I want a full refund and food to not be wasted by being shipped to my House.

  Thank You

  ***************************;

  
  

  Business response

  04/09/2024

  We acknowledge your desire to sample our products before committing to future deliveries. However, as outlined in our terms of service, which you agreed to upon subscribing, our subscription model operates on a weekly basis with a 7-day lead time for any order changes, including cancellations. This policy is in place to provide our customers with the necessary flexibility while also maintaining the efficiency of our production and delivery process.

  While we understand your disappointment with the situation, it's important to note that our operational procedures are designed to ensure a seamless experience for all our customers. As such, once an order is processed, we are unable to halt production or shipment without disrupting our entire schedule.

  We would like to reiterate that our satisfaction guarantee was extended to you, and a refund of $54.25 was processed in accordance with this policy. We strive to address customer concerns promptly and fairly within the bounds of our policies. We regret any inconvenience this situation may have caused.

  Customer response

  04/11/2024

  I am rejecting this response because the expectation that I new client will know if they wish to continue receiving products before being able to taste products from their first order is unacceptable and not practical.   Issuing a partial refund is not acceptable and sending another shipment is not Acceptable.

  
  

• Initial Complaint

  01/17/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Jan 5th,I visited company's website put in my info so i could select meals, I got to the selection page and didn't like any of them, so I closed the site without proceeding, well then they charge my card and boxes started showing up. I called to cancel. Nope still charged my card and continued to send another box. Called again, the agent said I never called. Yes I did. Then I told her I would refuse the delivery then, she answered we still will not refund your money. Very dishonest company. Never selected Meals and never wanted to order. Ridiculous .

  Business response

  02/07/2024

  Hi ******,

  Our system collects any and all inbound inquires by a customer. This includes phone calls, emails, and online chat inquires. Our records show that the very first time you contacted us from your phone number connected to your account was on Wednesday, January 17th, five days past the final cutoff point to have stopped the second and final order from being shipped to you. Friday, January 12th, was the final day to have contacted us to stop that delivery, as per the terms of service you agreed to upon signing up for our service. If you did call us on or prior to January 12th, please forward me a screenshot of the outgoing call log to our phone number: **************.  All phones have timestamped call logs for outgoing calls you can screenshot. Send me the screenshot (showing the phone number you dialed and the date/time to ******************************** If we see that you did contact us before the final cutoff point, I will gladly refund your order for you.

  If you believe you contacted us from another phone number when you originally stated you canceled (a phone number not associated to your account), then please share that phone number so that I may search our phone records.

• Initial Complaint

  11/01/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I placed an order on 10/28/2023 for a meal subscription service (order # *******). The company provides pre-made meals shipped to your door. I only wanted meals for 1 week and did not want to continue to place orders, so I attempted to cancel my subscription. They do not provide a way to cancel your subscription in their online portal, so I contacted customer service twice on 10/30/23 to cancel the subscription (transcript attached). They placed my subscription on "hold" but did not cancel it. They stated that the subscription would be cancelled by the support team, but it never was. I emailed ******************************* on 10/31/23 to cancel my subscription, and I received a reply from the company asking me why I wanted to cancel. I already told their customer service representative on 10/30/23 why I wanted to cancel. I emailed them back on the morning of 11/1/23 explaining I had already given a reason for cancellation and asked them again to please cancel my order. I have not yet received a reply and my subscription is not cancelled.

  Business response

  11/13/2023

  Hello *****,

  'On Hold' is our system's terminology for a canceled subscription. it's the reason that if you attempt to log in while an account is 'On Hold', you'll see a button that says "Reactivate Subscription".
  
  We did deactivate the subscription the day you requested it, hence why you have not received any additional charges since the request was made.

  Best regards,

• Initial Complaint

  10/03/2023

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  This food is not good. Everything tastes bad after microwaving. I bought this as part of a Citi and CapitalOne Shopping promotion and I still haven't received the cashback from CapitalOne. I tried to cancel my next order but their customer service wouldn't cancel the order despite it not even being shipped. I would like a credit back to my credit card of $211.38

  Business response

  06/10/2024

  Dear ***********************,
  
  Thank you for reaching out to us and sharing your feedback. We regret to hear that you are not satisfied with the quality of our meals and that you had a negative experience with our service.
  
  Regarding the taste of our meals after microwaving, we understand that individual preferences vary. We strive to provide the best possible quality, and your feedback is valuable for us to continue improving our offerings. If there are specific meals you found particularly unsatisfactory, we would appreciate knowing so we can address these issues with our culinary team.
  
  As for the cashback from CapitalOne Shopping, please note that this promotion is managed by CapitalOne, and the processing time for cashback can vary. We recommend contacting CapitalOne Shopping directly to inquire about the status of your cashback.
  
  In terms of your recent order cancellation, we apologize for any inconvenience this has caused. As our terms of service outline, orders must be canceled at least 7 days before the renewal date. Unfortunately, your cancellation request came after this cutoff period. At that point, the order had already entered production, making it impossible to halt the process. Once an order is in production, we are unable to locate and cancel individual orders due to the scale and complexity of our operations.
  
  While we are unable to provide a credit back to your credit card for the amount of $211.38, we have taken note of your feedback regarding the cancellation process and will work to improve clarity and communication around our policies.
  
  We understand this situation is frustrating and we appreciate your understanding. Should you have any further questions or need additional assistance, please do not hesitate to reach out to us.
  
  Sincerely,
  
  Trifecta Customer Support

• Initial Complaint

  09/19/2023

  Complaint Type:

  Delivery Issues

  Status:

  Answered

  More info

  Through Trifecta's current system you have to either call, send an email, or talk to a "chatbox" in order to cancel your subscription. I put chatbox in quotes because you are not put in touch with an actual person, it's essentially writing an email. This business assumes the consumer is too impatient, busy, or confused to jump through every hoop. It's disrespectful to us and our hard earned money.

  Business response

  10/09/2023

  Hello *******,

  I hope this message finds you well. First and foremost, I want to express our sincere apologies for any inconvenience you may have experienced with our subscription service. Your feedback is important to us, and we appreciate the opportunity to address your concerns.

  I understand your frustration with our online chat cancellation process, and I'd like to clarify the situation and address your recent experience. It's important to note that the chat feature serves as a valid online cancellation tool. The reason for this is that it time stamps your cancellation request, ensuring that we honor your request on the exact date and time it was made. This timestamp is crucial in ensuring accurate and timely cancellation processing.

  Furthermore, I'd like to explain that the timestamp at which you used the chat feature to cancel your subscription (9/19/23 at 12:41 PM PST) was after the final cutoff for your last delivery. As a result, you received one final order on the 21st. We understand that this may not have been your intention (to receive another delivery), but we do have a 7-day cutoff for order renewals which is outlines both in out online FAQs as well as the terms of service you agreed to upon signing up.

  We are continuously working to improve our processes and make them more user-friendly. Your feedback is invaluable in this regard, and we will certainly take your comments into consideration for future enhancements to our cancellation process. If you have any further questions or concerns, please don't hesitate to reach out to us. We are committed to providing you with the best possible service and ensuring a seamless experience for our valued customers.

  Best regards,

  *******************
  
  
  
  

• Initial Complaint

  08/11/2023

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  I had tried trifecta a handful of months ago and very quickly realized the food was nothing like advertised and was not easy to cancel. I had skipped several weeks after receiving a meal that had meat in it when I am vegetarian and all they did to resolve it was to refund that one meal. While I wasn't looking for any insane discount it's always nice to get some kind of incentive when something gets messed up, especially when it comes to something I can't eat and could have mistakenly eaten.There is no notification that orders will resume after being skipped and when I realized the night of the 7 day cancellation window, it was too late because all of their service hours are 8-5. I sent an email that I never got a response to, so called to try to resolve the issue as I was out of town the one week they would be coming to deliver on 8/11. The person I spoke with told me that there was no way to make adjustments to the order and that I should ask a neighbor to put the food away for me. Their reasoning is because there are so many boxes in the warehouse and that they can't find just one. If the warehouse is using such archaic management systems I understand why a meal containing meat made its way into my box. I spent $205.85 on food that will be going into the trash.There is no customization and as someone with ulcerative colitis I was told to avoid cauliflower, beans and anything high in fiber which is in almost every meal. The meals never change and look nothing like what is advertised. They claim variety and rotation but they meals are always the same and they all taste the same.

  Business response

  08/14/2023

  Hello ****, I am sorry for any inconvenience or misunderstanding with the meals. We have a tight cutoff to help ensure timely deliveries to all our customers across the US. I am sorry that you received one incorrect meal but was happy to see that our teammember was able to credit you back for it. I have issued a full refund for your 8/11 delivery and hope the meal didnt go to waste. We actually allow you to pick each item and even mix and match between meal plans so you can always get exactly what you want! If you have questions about ordering in the future please dont hesitate to reach out and ask for me by name and I would be happy to help you get set back up and provide a welcome back promo. 

  Customer response

  08/14/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
  
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩