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          Business Profile

          Used Car Dealers

          Quality Auto Sales, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Used Car Dealers.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I bought a car from them, and in the ad it said the car had been registered as a salvaged title, title in hand, and only needed to pay a transfer of title at the **** They gave me a bill of sale, and said that the title was coming from the **** but had not arrived yet, and that is why they didn't have the title. That was a total lie.I got to the *** today, and they said the car had a "junk" title, had not been registered, and I would need to have it smogged, brake light and lamp inspection, back registration fees, plus transfer of title fees. I contacted them about lying in their ad, and they blocked me on ******** Marketplace so I am unable to review them. I bought the car based on the facts they put in their ad, but finding out that was a lie and it will cost me thousands more just to register the car is false advertising. They should not be able to conduct business in this way of falsifying information and lying.They used ******** and did not list their business name in the ad, they used the name Ab Wa Sh. But when we got to the address, ************************************ was Quality Auto Sales. When I contacted the seller by phone, they said they would help me by doing the smog and brake light and lamp but it would cost me $450. I said they should have done this already since they said it had been registered as salvaged, and in order to do that, all these things should have been done already. When I threatened to leave a bad review if they didn't correct their lie, they blocked me on ******** Marketplace. They should be shut down if they are selling cars straight from a junk yard without inspected or registered, when they say the car is registered with title in hand. This is false information, and people buying the cars should know the truth. They are scamming people.

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          BBB Rating & Accreditation

          C+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 12

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          5011 Auburn Blvd Unit B

          Sacramento, CA 95841-2620

          Visit Website
          (916) 331-4200

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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