We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Camping Equipment

          Frontier Sports Supply LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Camping Equipment.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            12/10/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            They sent email that they took the money. I sent email back to get shipping date and tracking number but no response. Sent another email inquiring of the shipping and tracking number or a refund still no response from the company.

          • Initial Complaint

            11/13/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Placed an order with the company in October for ammunition they charge my credit card in full for shipping and merchandise they never shipped the item I emailed them several times for their shipping confirmation no reply I told them I would like to cancel my order and please give me a refund they will not respond. I called my cc company and filed a dispute with them for not receiving my order.

          • Initial Complaint

            10/15/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I purchased 1000rds of ammo as advertised on Frontier Sports Supply website. The shipment finally arrived and upon opening, I discovered on 750rds were sent (also a different brand than ordered). Shipping invoice was included verifying that they did only send 750rnds. I contacted the merchant and received an email saying they had priced the ammo wrong and sent me the amount they thought was sufficient for the price I paid. They never tried to contact me before making this adjustment. This is bait and switch practices. After researching the company *** found this seems to be their way of doing business. Its criminal. Ive asked them for a 25% refund (for 25% of what I ordered that was never sent). This is only fair. But Ive gotten zero response from the merchant. Apparently they feel its okay to bait and switch merchandise like this.

          • Initial Complaint

            10/14/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On August 22, 2024, I placed an online order on the Frontier Sports Supply LLC website for 2 units of CCI Blazer Brass 9mm 124gr FMJ Ammo 500 Round Case for the price of $151.98 each. In addition, I paid $32.99 for shipping and $29.03 for handling, for a total amount charged to my debit card of $242.53. To date, I still have not received my order or a refund. I also never received tracking or shipping information. I did initially receive a response to my emails indicating that the company was experiencing shipping delays. I have sent several follow-up emails asking for an order update and/or shipping information. I never received a response. I then requested a refund. I never received a response. Eventually, I had an attorney send a demand letter, at which time I was told I should receive my order within the "next couple of days." I still have not received my order, any shipping information, and/or a refund. In addition to requests for information via email, I have also called the number listed on their website countless times, but it just continues to ring and doesn't give you the option to leave a voicemail.

          • Initial Complaint

            10/03/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Placed order on ******** Received an email confirmation Received another email a few days later saying prices were incorrect no prices stated on email and they would send quality for what I paid for giving me no information Checked the website after receiving email about price. Was the same price I paid Tried emailing the 2 times and left 4 messages via phone to figure out what was going on. Checked their site a few days later and the product I bought was Even less. Not asking for lower price but just want what I paid for and getting no reply from the company at all

          • Initial Complaint

            09/25/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I placed an order almost 2 months ago for 1000 rounds of 124 grain brazed brass ammo from them. I paid 223$ in full. They only sent me 750 round. Then they tried to say it was an error on the web site. Which is a lie there was no error. Because now the same ammo is even cheaper at 183$ for 1000 rounds. I have tried to lever a review on the page. They even sent me a email to fill out which I told the problem. Ive sent several emails to them only to get ignore most of them time. I did get one email said they will ship them out in a couple days. That was last week. Then I said dont you need my address. Then they said oh yeah. I think they are just messing with me at this point. I told them I will will be contacting you. And I will net contacting all major gun communitys to let them know to not buy from this company. And I would have bought more from them if they was not crooks. I want my remaining 250 rounds. Ps I have a friend that just bought 1000 rounds last week for 183$. And we will see if they ship them to him or he also will send in a complaint. I have screen shots of my order and proof of paid in full. Order says 1000 rounds. Not 750. I have all the emails to them and what they sent back with excuses and lies.

          • Initial Complaint

            09/23/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Purchased online product on August 21, 2024 Paid $223.14 1000 Rounds. 9MM Bullets They never sent me the order and never issued me a refund after contacting them several times via email and their phone goes to voicemail which no one ever calls back.

          • Initial Complaint

            09/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I recently went to ammoseek and found a good deal on *** through a website called Frontier Sports Supply 1000 rounds (20 boxes of 50rounds) for ****** with shipping ,handling and taxes included. I ran the website through a website checker and everything seemed legit. . The shipment status went to shipped in the next few days and all seemed good, but that's when the issues started. After several failed communications to get tracking, the package magically arrived. After opening the package I noticed I was shorted 5 boxes of the 20 boxes (250 rounds) . The box was fairly messed up so I actually assumed it was a shipping issue and contacted the shipper to get them to file a claim. To which they replied with the following..... (See attached)(Condensed version: we shipped you less ammo but we think it's still a fair deal so unfortunately we will not help you)So not only did they know they didn't ship the amount of ammo ordered, they knew they messed up and still shipped less and were not going to inform me. Then when asked about it they simply say "well it's still an okay deal, so you are fine " I have tried to contact them and ask them to either send the rest of ammo I ordered or reimburse me for that amount of ammo which I feel is fair. To which I have received no reply. My hope is to still convince them to do the right thing but until then I cannot in good faith recommend their website. I also noticed they already have the same deal relisted so I'm concerned it may be a frequent scam they are running. Seems odd a company would choose to s**** over a customer instead of making the situation right over such a small amount. They admitted to making the mistake and admitted to refusing to ship the remaining amount. Any help or at least preventing others from getting ************ inside would be great.

          • Initial Complaint

            09/09/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            i placed an order and never received the product or an answer for a month

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          San Diego, CA 92101-4687

          Visit Website
          (760) 299-5344

          Customer Complaints Summary

          12 total complaints in the last 3 years.

          12 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.