Business Profile
RV Dealers
La Mesa RV Centers IncHeadquarters
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Reviews
43 Customer Reviews
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Review from Starla P
1 star10/09/2024
I purchased a 2023 *********** from ****** in Dec 2023 as a used RV with 5200 miles on it. The salesman insured me the coach went through a thorough inspection. I stayed local on my first trip. Only one side of the ****s would come down. Left it because i was in a pretty level spot. Hooked everything up and went on a walk with friends. When i returned the coach was flooded. Found out there was a missing hose clamp in the wall behind the toliet. Called the dealership and they told me I purchased a used rv so it was my problem. Its now been in the shop for 7 months at a very reputable repair shop near my home. The water leak was fixed. The ****s? Different story. The repair shop is stumped as is ******* (the **** manufacture) there is NO WAY the dealership did an inspection on this RV. They LIED. I understand about problems with RVs but when the dealership is shady and have their salesman LIE to customers for a sale is just plain WRONG!! SHAME ON YOU!!Review from Erik S
1 star08/04/2024
We worked with ***************************** on finding an RV. He was initially helpful but we ended up finding a different deal and he contacted us and begged us to cancel our other deal and promised he would give us a better deal. He gave us all the numbers in writing (down payment, APR, monthly payment) and everything was great so we cancelled our other deposit and agreed to ******** deal. After he got us committed, his sales manager called and was like ******** we cant do your deal but we can charge you much more! Classic bait and switch and false advertising. As a result we lost our initial deal and furthermore wasted another credit score ding and 2 days of communication and paperwork. Theres a reason their BBB score is a F and they have pending litigation for other issues. Its Unfortunate theyre so desperate that they have to resort to this kind of business. Let the buyer beware!Review from Doc S
1 star07/29/2024
I wanted to buy a travel trailer from *******, the terms would be cash for approx $ *****. I wanted to travel trailer with one slide the kitchen and the restroom in the middle. I wanted a heat pump install and two doors. We identified a unit. The sales ticket indicated $3,000 for the heat pump did not any specifics like BTU. I was told by ********************* that the tech did not have time to download the specific of the heat pump.i was offered $2,000 for my 2015 because I had put shoe polish did the effect the sunlight. It appears strongly that La Frontier RV dealerships does not they were uncooperative to the I gave up. They wasted my time. Finally, they would not hook up the unit so that I could test the travel trailer for any defects. Would a reason person buy a house without having an inspection La Mesa offered no warranty after purchase they refer to the manufacturer for defects after the purchase. If there was a defect purchase i would have to have the unit towed into a service department. **************** seems to be somewhat lacking with the personnel at La Mesa RV.Review from Tom B
1 star05/31/2024
BUYER BEWARE Found and agreed to a price on a new RV and put my deposit down. All good. they came back 4 days later and said the bank wanted 8k more down. I wasnt willing to do that so I said not thanks and they said we will send your deposit back. THREE MONTHS LATER and only after getting my attorney involved dis I get the money back. numerous calls and promises later. They're either crooks or clowns. either way the owner should be embarrassed! no apology, no explantion, nothing. stay clear of these scum bags.Review from John C
1 star05/24/2024
La Mesa was terrible. First we sought to buy a *************** and asked since out of state how to be able to pay our own lower state taxes and drive the rv to our state. Instead of acting like a team and one company, the calif store sought to profit and hid the fact that the same model at the ********** store could easily accommodate and even be a shorter drive. Then.they sold me a new sprinter rv with a bad fuel tank and they knew it ! It doesnt fill right. Pressure relief not there on tank so it takes 20 minute to fill tank while people waiting get mad. La mess is unethical and cuts corners. Not one team. And when I called nobody sought to truly help and rectify. Never again. I recommend anyone run and not buy here. You will likely have regrettable issues.Review from craig H
1 star04/19/2024
I also became a victim Once I left with The ***** The windshield was cracked and I was told it would be replaced and I'm still waiting with no appointment 2 weeks later .....also they gave us NO keys to any of the outside locks or the doors.. In the meantime I can't even lock it!! or get to the generator ,shower ETC !! ITS A NIGHTMARE !!!! The service guy ( ***** ) won't even respond to our text.. WE only have 5 days left until we have to leave the state I WOULD NOT RECOMMEND ******* to anyone .. They are more worried about selling you Insurance and roadside than selling you a functional RV LE MESA HAS BEEN THE WORST EXPERIENCE FROM BEGINNING TO ENDReview from Tami L
5 stars03/28/2024
TJ ar La Mesa in ******* helped ** tremendously. He was diligent, honest and has a very high work ethic. He always followed through with every conversation. He also provided us with information that is crucial when purchasing a motorhome. So grateful for him and all he helped us with. They are very blessed to have him as an employee. Thank you *************** and *******************Review from Craig N
1 star03/14/2024
It was the worst decision I made in purchasing a vehicle. Bought 100s of vehicles new and used but these guys will take the prize for the crappy service after the sale trophy. Once you roll out of their lot you are on your own. Good luck! Dont get scammed by this group. Have many other choice words. Just keeping it clean. Just dont !!!! Is my recommendation. Look at their BBB score. Tells the truth.Review from Susan D
1 star01/11/2024
Buyer Beware! Run while you can! We have owned 7 RV's in the past 20 years, and La Mesa RV is by far the WORST experience we have ever had! Horrible Delivery process and lack of care I have ever seen. Too many non-working things to list, but the worst part is the fact that I tried to get the tires replaced (they are 7 years old) and in ******* that is considered unsafe. Long story short, I discovered while getting ready for a weekend trip, the front tire having big chunks of tread missing and metal showing. Unfortuantely this was positioned where it was not noticable at delivery. Needless to say, I had to get the two front tires replaced immediately. I sent 6 pictures of the tire to the delivery manager. He kept telling me I need to send more pictures and he needed to get approval for reimbursement and said he would get back to me. He came back with telling me the approval got denied, and it could have happened after delivery. What a joke! *************************** is the guy who talked me into buying from them (was going to go to Little Dealer) and getting the run around from the staff was an experience I'd rather forget.Review from Tom P
1 star12/14/2023
Purchased a *********************** 20L-T-L from ************* and 2 days later experienced a Check Engine Light. Notified the Sales Rep who did not consider it a big deal. Since then experienced 4 Engine Shutdowns and a roof leak, all within the first 30 days of ownership. The Van is currently sitting at a Dodge Dealer and has been there for 5 days as they continue to troubleshoot, Dealer discovered 35 stored error codes and water coming from the front windshield camera system and running down the inside of the windshield and pooling on the top of the dashboard. The Sales Rep continues to treat this as no big deal leaving it up to me to figure things out. I have repeatedly requested that a manager call me but it appears that I am being ignored and they don't want to address the issue. I emailed customer support and so far no response. I paid $90K for a Van with only ***** miles that has done nothing but breakdown and is currently "out of commission"! I am at my **** end and I have requested that La Mesa take it back!
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