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Business Profile

TV and Radio Dealers

On Corp US Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in TV and Radio Dealers.

About

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.

About This Business

This company manufactures 19 inch and larger Televisions for home use.

Business Details

BBB File Opened:
1/8/2010
Business Started:
1/8/2010
Type of Entity:
Sole Proprietorship
Alternate Names:
Proscan
On Corp USA
Business Management:
Mr. Alan Erickson, Service Manager
Ms. Diana Davidson, Manager
Ms. Kourtney A Davidson, Associate
Ms. Rachel Douville, Customer Service Manager

Additional Contact Information

Principal Contacts
Mr. Alan Erickson, Service Manager
Ms. Diana Davidson, Manager
Ms. Rachel Douville, Customer Service Manager
Customer Contacts
Ms. Rachel Douville, Customer Service Manager
Fax numbers
Primary Fax: (858) 798-3358

Additional Information

Refund and Exchange Policy
Limited Warranty Details Coverage – Labor
For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center the labor charge to repair any defects in materials or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model.

Coverage – Parts
For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished replacement parts needed to repair any defects in material or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model.

Coverage – LCD Panel
For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished LCD panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable, we will provide you with a refurbished unit of the same or better model. Please see, Items Not Covered By Limited Warranty below.

Coverage – LED LCD Panel
For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option,refurbished LED LCD panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model. Please see, Items Not Covered By Limited Warranty below.

Coverage – PDP Panel
For a period of 12 months from date of purchase of your RCA product, we will pay an authorized RCA service center for the new, or at our option, refurbished PDP panel needed to repair any defects in material or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model. Please see, Items Not Covered By Limited Warranty below.

Items Not Covered By Limited Warranty
Your limited warranty does not cover the following items: Un-installation, Installation and adjustment of customer controls and operating instruction. Batteries and customer replacement fuses. Damage due to misuse, abuse, negligence or neglect including but, not limited to, damage resulting from exposure to moisture, humidity or salt. Inability to receive a signal due to problems not caused by the product. Damage to the product due to images burnt into the screen. Product purchased or serviced outside of Country of Original Purchase.
- i.e. Purchased USA can not be serviced in Mexico/Purchased in Mexico can not be serviced in USA. Product modified or incorporated into other products. Damage due to acts of nature, including but not limited to, lightning damage or flooding. Service calls which do not involve any defect in materials or workmanship.

Commercial Use Excluded
This limited warranty only applies to products used for personal use and does not cover any product used for institutional, commercial or rental purposes.

How to Obtain Service
For assistance (U.S.A) - if you purchased RCA product in U.S.A, please call 1-888-977-6722 Or visit www.rca.com

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